Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Guadalupe in Mesa, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mesa, AZ or call us at (480) 839-6111.
Numerous reviews highlight exceptional customer service, with staff going above and beyond to assist customers, including battery installations and troubleshooting.
Knowledgeable Staff
Many customers praised the staff for their knowledge and expertise, often providing helpful advice and solutions for various car issues.
Quick Service
Customers frequently noted the fast service, especially for battery changes and other quick fixes, contributing to a positive overall experience.
Friendly Atmosphere
The store is described as having a welcoming and friendly environment, with staff members being polite and attentive to customer needs.
Mixed Experiences
While most feedback is positive, there are some reports of inconsistent service and issues with staff knowledge, particularly regarding warranty processes.
CC
Christiane Deanne Caoile
Nov 13, 2025
5.0
Thank you to the sweet young lady that assisted us tonight in diagnosing startup issues.
MA
Missie Anderson
Nov 6, 2025
5.0
The gentleman behind the counter was very helpful and friendly. I appreciated his assistance.
MW
Mar Woods
Nov 2, 2025
5.0
I came in because my rear taillight was out. The parts manager helped me not only find the right light but installed it and made sure it worked before I left. Will definitely come back here if I need something. Great customer service
GM
Gloria Mendez
Oct 27, 2025
5.0
Shane was great! He was courteous and professional and installed my new battery. Thank you!
KK
Kimberly Keyes
Oct 11, 2025
5.0
For the past 30+ years I had been using this Auto Zone location for my car needs until someone suggested that I try someplace less expensive. After last night I will be back to using them and would rate them more than 5 star if it was an option! Last night I had to get a new battery for my car. My previous two were purchased at a 'big box store ' and both within the past 5 years. I decided to return to Auto Zone this time even if I would receive a partial credit for my warranty if I went back to where I purchased it. I am glad that I did! They were so helpful and installed it for me for no extra charge. I also asked about a headlight that was out and they checked it and found it was just a loose wire. They are friendly and have excellent customer service! I am grateful for the help that I received and will definitely return when I need anything else for my car.