Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Gilbert Rd. in Mesa, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mesa, AZ or call us at (480) 497-2814.
Feedback on staff performance is mixed; while some employees like Ross and Eli received high praise for their helpfulness and knowledge, others were criticized for rudeness and lack of professionalism.
Product Availability
Customers appreciated the availability of parts and tools, with many noting that the store often had what they needed.
Store Environment
The store's cleanliness and organization received positive remarks, although some customers reported negative experiences with staff interactions.
Staff Knowledge
Several reviews highlighted the expertise of certain employees, particularly Ross and Samantha, who provided valuable assistance and guidance.
BC
Brandon Cole
Dec 21, 2025
1.0
You are better off googling “what’s wrong with my car” then get help from this auto zone.
The staff was completely disrespectful, talking about them smoking while IN THE STORE in front of waiting customers, 4 dudes just standing there all pointing at each other for who has to help the person at the front counter.
We go to my car to check the obd2, for a check engine light, the guy doesn’t even know how to operate the device. I say “don’t we have to turn the car on to see what’s happening?” After words he follows up with “I have no idea what any of this means” HIS ACTUAL WORDS TO ME!
I will never go back to this auto zone…or any auto zone for that matter.
ZF
zach falkenhan
Dec 20, 2025
1.0
Sebastian was absolutely terrible today. I went in to see about renting a tool and before I could even get the first sentence out of my mouth he wqs saying "we dont rent wrenches."
The hell you dont. Ive rented tools from autozones before. His customer service is terrible and he treated me like crap. Wouldn't even let me talk or get my question out. He needs fired.
MP
Melanie Pedrick
Dec 16, 2025
5.0
Ross and Lance took great care of me. Ross went above and beyond. He refilled the fluids and explained the layout of my engine so I can do it myself next time😇
MD
Michelle D
Dec 14, 2025
5.0
I have to say.. auto parts stores are not my favorite place to go. Its usually because something's broken.. but more so.. as a woman, sometimes you walk in and you just get "the look" from the men behind the counter. Like they have placed bets on the dumb question they expect you to ask. I had a father that insisted I know the basics of how to fix easy stuff (fanbelts, brakes, change a tire.. oil changes) and after having a hs bf who was a gear head.. I learned how cars worked so I had something to talk with him about. This auto zones competitor across the street has the staff that give me "that look".. despite that I have never once asked a dumb question. So I refuse to step foot in that store. AZ staff? Never once. Very helpful.. asks fact finding questions.. and never once have I seen "the look". Just now.. I was asking about a headlamp for the car and the guy kept the part out and was super friendly when we came in. So while im still not crazy about auto parts stores.. if I HAVE to go.. I will definitely keep going here.
CL
Chaney Lewis
Dec 11, 2025
5.0
Ross c goes out of his way to get the job done!! 💯
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Mesa, AZ?
AutoZone Auto Parts in Mesa, AZ is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Mesa, AZ?
AutoZone Auto Parts is located at 1045 S Gilbert Rd, Ste 101, Mesa, AZ 85204, United States.
What types of products does AutoZone Mesa offer?
AutoZone Mesa offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Mesa provide in-store pickup and delivery services?
Yes, AutoZone Mesa offers both in-store pickup and same day delivery services.
Can I shop online and pick up my order at AutoZone Mesa?
Yes, you can shop AutoZone online and select in-store pickup at the Mesa location.
What brands are available at AutoZone Auto Parts in Mesa?
AutoZone in Mesa carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What nearby stores can I visit when I shop at AutoZone Mesa?
Nearby stores include Bealls Outlet and 99 Cents Only Stores, where you can shop for clothing, party supplies, groceries, and discount items before or after visiting AutoZone.
Are there any nearby automotive-related businesses around AutoZone Mesa?
Yes, there is another AutoZone store nearby which offers automotive parts and accessories along with wholesale store options.
What nearby services could complement a visit to AutoZone Mesa?
You can visit nearby places like H&R Block for financial services, Synergis Compounding Pharmacy for medical supplies, or AZ Crash Doctors for chiropractic care.
How can I contact AutoZone Auto Parts in Mesa for customer service?
You can call AutoZone Mesa at (480) 497-2814 or email customer.service@autozone.com for assistance.