Business Details
About
Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Mesa Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in AZ and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.3
641 reviews
5 stars
463
4 stars
69
3 stars
28
2 stars
26
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to assist.
Rental Process
The pick-up and return processes were frequently described as quick, easy, and efficient, contributing to a positive overall experience.
Vehicle Condition
Most reviews noted that the vehicles were clean, well-maintained, and met customer expectations.
Communication Issues
Several customers expressed frustration with communication regarding additional charges and lost items, indicating a need for improvement in customer support.
Overall Experience
While many customers reported excellent experiences, a few highlighted significant issues that affected their perception of the company, particularly regarding billing and customer service follow-up.
- HSHector SalazarNov 11, 20255.0Great service!!!
- SRSavannah RaeNov 11, 20251.0Unprofessional and Disrespectful – Mesa Airport Location I prepaid for my Alamo rental weeks in advance, but when I arrived, I was refused a car even after showing proof of payment. The manager, Mike V, kept changing his story, refused alternative payment options, and spoke to me disrespectfully, even asking if I “had enough money” to rent. When I requested a refund receipt, he laughed at me and said I’d see it “when it shows up.” Since this occurred on 11/6, I have contacted Alamo six separate times and have been given no estimated time or date for follow-up. Each time, I’ve been told that “no one knows” and that it depends on how many complaints they have or how busy they are — which is completely unacceptable. My concerns are still not being addressed, and I have yet to receive proof of a void or refund of my money. Because of this, I had to spend over $800 on another rental instead of the $300 I’d already paid. I’ve rented from Alamo before without issues, but this experience was humiliating and unprofessional. As someone who works in healthcare, I take pride in treating others with dignity and professionalism, and I expected the same in return. Still waiting for refund confirmation. Avoid this location.
- JSJeremiah SniderOct 17, 20255.0Friendly customer service
- THTerry HudsonOct 8, 20255.0Very good customer service, courtesy & willingness to please.
- WGWard GranthamOct 5, 20254.0Pick up and return of rental was quick and easy. It is just a short walk from the terminal counter to the car pick up area. Returns are just accross the street from the terminal, about a 5 minute walk. Service was professional and no issue were encountered. Alamo pricing is reasonable and autos were in excellent condition.
Frequently Asked Questions About Alamo Rent A Car
What types of car rentals does Alamo Rent A Car at Mesa Airport offer?
Alamo Rent A Car offers car rentals including economy cars, vacation rentals, and general auto rentals at Mesa Airport.
Where is Alamo Rent A Car located in Mesa, AZ?
It is located at 6033 S Sossaman Rd, Mesa, AZ 85212, United States.
What are the operating hours of Alamo Rent A Car at Mesa Airport?
The rental office is open daily from 7:00 AM to 11:59 PM with a brief closure between 12:00 AM and 12:15 AM.
How can I book a rental car online with Alamo Rent A Car Mesa?
You can book your rental car online at https://www.alamo.com/en/car-rental-locations/us/az/phoenix-mesa-gateway-airport-50v4.html.
Does Alamo Rent A Car offer any discounts for active military members?
Yes, Alamo Rent A Car provides discounts for active military personnel.
What payment options are accepted at Alamo Rent A Car Mesa?
They accept cash, check, Discover, MasterCard, and Visa.
What language services are available at Alamo Rent A Car in Mesa?
Services are provided in English.
What nearby airports can help customers find Alamo Rent A Car Mesa location?
Alamo Rent A Car is located near Mesa Gateway Airport and Phoenix-Mesa Gateway Airport (AZA), making it convenient for travelers flying into these airports to access car rentals.
Are there other car rental agencies close to Alamo Rent A Car at Mesa Airport?
Yes, nearby car rental agencies include Enterprise Rent-A-Car, National Car Rental, Avis, Budget, and Hertz Car Rental - Mesa Gateway Airport.
What nearby dining options are available for customers visiting Alamo Rent A Car?
Customers can enjoy meals at nearby dining spots such as Panera Bread, Copper Plate American Grill and Bar, and Paradise Bakery at Mesa Gateway Airport.