Alamo Rent A Car

4.3
650 reviews

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Mesa Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in AZ and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
6033 S Sossaman Rd, Mesa, AZ
85212, United States

Hours

Reviews

4.3
650 reviews
5 stars
470
4 stars
69
3 stars
28
2 stars
27
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting excellent service during the rental process.

Rental Process

The pick-up and drop-off processes were frequently described as quick and easy, contributing to a smooth overall experience.

Vehicle Condition

Most reviews highlighted that the vehicles were clean, well-maintained, and in good condition.

Issues and Complaints

Several customers reported frustrating experiences with billing issues and unresponsive customer service when problems arose.
  • JL
    Julien Lavergne
    2 days ago
    1.0
    If I could give Alamo a zero, I would!!
  • RS
    Roger Schroeder
    Jan 1, 2026
    5.0
    the first car was pulled to the left and the drivers side bumper kept popping out. a replacement car was provided to us and performed flawlessly. excellent customer service.
  • MS
    Mike Smalley
    Dec 22, 2025
    5.0
    Excellent service. We had a young lady that was professional and positive. Extremely helpful!
  • CC
    cameron
    Dec 14, 2025
    2.0
    TLDR is go to AVIS and avoid Alamo Well I booked a rental through Alamo but never received a confirmation email. I tried using there "find reservation" tool on there website and it still didn't work. It was frustrating enough that I then went to the old reliable company AVIS. When I landed at the airport I went to the Alamo desk and it felt like I was invisible for about 5 minutes. When they finally saw me I told them I should have a reservation but I can't find it and if they can find it I'd like to cancel they acted very offended and told me that I must have missed the email and used the tool wrong. Good news is I walked over to AVIS and I had the keys in hand and was walking to the car in less than 5 minutes.
  • ZZ
    Zane
    Dec 11, 2025
    5.0
    You know what's a rarity today? A big company that not only employs real humans (yes, the real thing!), but actually treats customers like humans too. It wasn't the typical impersonal exchange seasoned with meaningless dialogue that concludes with some dull comment about the weather and the sound of a credit card swipe. The agent (Tess) was so refreshing, so professional, and so kind that if I owned a company I would have hired her on the spot. The other agents seemed equally engaged with their renters. Seriously. Whoever is making the hires knows what they are doing. Keep it up. And don't forget their Christmas bonus! (Oh, and no one asked me to write this.)

Frequently Asked Questions About Alamo Rent A Car

What types of car rentals does Alamo Rent A Car at Mesa Airport offer?

Alamo Rent A Car offers car rentals including economy cars, vacation rentals, and general auto rentals at Mesa Airport.

Where is Alamo Rent A Car located in Mesa, AZ?

It is located at 6033 S Sossaman Rd, Mesa, AZ 85212, United States.