Business Details
About
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Mesa Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in AZ and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.3
650 reviews
5 stars
470
4 stars
69
3 stars
28
2 stars
27
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting excellent service during the rental process.
Rental Process
The pick-up and drop-off processes were frequently described as quick and easy, contributing to a smooth overall experience.
Vehicle Condition
Most reviews highlighted that the vehicles were clean, well-maintained, and in good condition.
Issues and Complaints
Several customers reported frustrating experiences with billing issues and unresponsive customer service when problems arose.
- JLJulien Lavergne2 days ago1.0If I could give Alamo a zero, I would!!
- RSRoger SchroederJan 1, 20265.0the first car was pulled to the left and the drivers side bumper kept popping out. a replacement car was provided to us and performed flawlessly. excellent customer service.
- MSMike SmalleyDec 22, 20255.0Excellent service. We had a young lady that was professional and positive. Extremely helpful!
- CCcameronDec 14, 20252.0TLDR is go to AVIS and avoid Alamo Well I booked a rental through Alamo but never received a confirmation email. I tried using there "find reservation" tool on there website and it still didn't work. It was frustrating enough that I then went to the old reliable company AVIS. When I landed at the airport I went to the Alamo desk and it felt like I was invisible for about 5 minutes. When they finally saw me I told them I should have a reservation but I can't find it and if they can find it I'd like to cancel they acted very offended and told me that I must have missed the email and used the tool wrong. Good news is I walked over to AVIS and I had the keys in hand and was walking to the car in less than 5 minutes.
- ZZZaneDec 11, 20255.0You know what's a rarity today? A big company that not only employs real humans (yes, the real thing!), but actually treats customers like humans too. It wasn't the typical impersonal exchange seasoned with meaningless dialogue that concludes with some dull comment about the weather and the sound of a credit card swipe. The agent (Tess) was so refreshing, so professional, and so kind that if I owned a company I would have hired her on the spot. The other agents seemed equally engaged with their renters. Seriously. Whoever is making the hires knows what they are doing. Keep it up. And don't forget their Christmas bonus! (Oh, and no one asked me to write this.)
Frequently Asked Questions About Alamo Rent A Car
What types of car rentals does Alamo Rent A Car at Mesa Airport offer?
Alamo Rent A Car offers car rentals including economy cars, vacation rentals, and general auto rentals at Mesa Airport.
Where is Alamo Rent A Car located in Mesa, AZ?
It is located at 6033 S Sossaman Rd, Mesa, AZ 85212, United States.
What are the operating hours of Alamo Rent A Car at Mesa Airport?
The rental office is open daily from 7:00 AM to 11:59 PM with a brief closure between 12:00 AM and 12:15 AM.
How can I book a rental car online with Alamo Rent A Car Mesa?
You can book your rental car online at https://www.alamo.com/en/car-rental-locations/us/az/phoenix-mesa-gateway-airport-50v4.html.
Does Alamo Rent A Car offer any discounts for active military members?
Yes, Alamo Rent A Car provides discounts for active military personnel.
What payment options are accepted at Alamo Rent A Car Mesa?
They accept cash, check, Discover, MasterCard, and Visa.
What language services are available at Alamo Rent A Car in Mesa?
Services are provided in English.
What nearby airports can help customers find Alamo Rent A Car Mesa location?
Alamo Rent A Car is located near Mesa Gateway Airport and Phoenix-Mesa Gateway Airport (AZA), making it convenient for travelers flying into these airports to access car rentals.
Are there other car rental agencies close to Alamo Rent A Car at Mesa Airport?
Yes, nearby car rental agencies include Enterprise Rent-A-Car, National Car Rental, Avis, Budget, and Hertz Car Rental - Mesa Gateway Airport.
What nearby dining options are available for customers visiting Alamo Rent A Car?
Customers can enjoy meals at nearby dining spots such as Panera Bread, Copper Plate American Grill and Bar, and Paradise Bakery at Mesa Gateway Airport.