Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Zach and Kenny.
Service Quality
While some customers reported excellent service and quick turnaround times, others experienced issues with vehicle repairs and service quality, including damage to vehicles and unresolved problems.
Wait Times
Several reviews highlighted long wait times for service, particularly for appointments, leading to frustration among customers.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers feeling overcharged for services, while others appreciated competitive pricing and discounts.
LT
Lauren Taylor Courtney Jeter (Tay)
Dec 2, 2025
5.0
This is a location for the Lyft Fleet to have service done in the West Valley. They have taken care of me twice. Once was an extended wait due to the volume of business, they receive which speaks highly of their team and the other time they fit me right in. I was out in 3o. Thank you guys! Doing rideshare, you never know what is going to happen. I appreciate having a dependable location in my area that is also courteous and always professional!
MM
Manny Morales
Nov 22, 2025
5.0
Great service like always! Thank you
GL
Greg Licano
Nov 10, 2025
4.0
Professional and respectful service. Resourceful .. find solutions
NA
Nick Angel
Sep 19, 2025
1.0
Came in to get a tire put on, came out with nasty deep scratches on my wheel. Customer service was nice and service was fast but have been following up with the manager for 3 weeks who claimed he could fix my wheel.
Take a look at the before and after pictures of the wheel for yourself. Beware if this happens to you it’s likely not going to get fixed.
Unfortunate this was my first experience here as my family has been going here for years.
JL
Julian Lopez
Aug 31, 2025
5.0
I just want to give a big thank you to Goodyear Auto service. I had a nail in my tire and they patched it up for free. Now where I’m from in California there is usually a charge. I was surprised when the Goodyear associate said it was free! Thanks so much!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and onsite mechanic assistance.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 6:30 PM and Sunday from 9:00 AM to 5:00 PM.
Does Goodyear Auto Service offer holiday hours or closures?
Yes, Goodyear Auto Service is closed on November 27, 2025 and December 25, 2025, and has adjusted hours on December 24 and 31, 2025, opening from 8:00 AM to 5:00 PM.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments, including debit, credit, and mobile NFC payments.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the service center offers wheelchair accessible entrances, parking, and restrooms for customer convenience.
Can I make an appointment online at Goodyear Auto Service?
Yes, appointments can be made online via their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Does Goodyear Auto Service provide in-store pickup services?
Yes, they offer in-store pickup services for certain products and services.
What other automotive-related businesses are near Goodyear Auto Service?
Nearby automotive businesses include O'Reilly Auto Parts, which sells automotive parts and accessories, and other tire and repair shops like Discount Tire and NTB.
Are there dining options nearby Goodyear Auto Service?
Yes, several nearby dining options include Subway, Senor Taco, and Oasis Water and Ice Thrifty Ice Cream, where customers can grab a meal or snack before or after their service.
What recreational spots can I visit near Goodyear Auto Service?
You can visit family-friendly locations such as TeenyTown Playland, an amusement park and playground, or enjoy a drink at Tap Savvy, a local bar and wine venue, conveniently near Goodyear Auto Service.