Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Goodyear Auto Service
12902 West Indian School Road, Litchfield Park, AZ
85340-5153, United States
Hours
Reviews
4.0
193 reviews
5 stars
116
4 stars
26
3 stars
9
2 stars
10
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Zach and Kenny for their exceptional service.
Service Quality
While some customers reported positive experiences with quick and effective service, others expressed frustration over poor workmanship, such as damage to vehicles and unresolved issues after service.
Timeliness
Several reviews highlighted issues with long wait times, particularly for scheduled appointments, leading to dissatisfaction among customers who felt their time was not respected.
Pricing Concerns
Customers had mixed feelings about pricing, with some finding it reasonable and others feeling overcharged for services, particularly oil changes and unnecessary repairs.
Communication Issues
There were complaints about a lack of clear communication regarding service times and updates, leading to customer frustration and confusion.
- MMManny Morales2 days ago5.0Great service like always! Thank you
- GLGreg LicanoNov 10, 20254.0Professional and respectful service. Resourceful .. find solutions
- NANick AngelSep 19, 20251.0Came in to get a tire put on, came out with nasty deep scratches on my wheel. Customer service was nice and service was fast but have been following up with the manager for 3 weeks who claimed he could fix my wheel. Take a look at the before and after pictures of the wheel for yourself. Beware if this happens to you it’s likely not going to get fixed. Unfortunate this was my first experience here as my family has been going here for years.
- JLJulian LopezAug 31, 20255.0I just want to give a big thank you to Goodyear Auto service. I had a nail in my tire and they patched it up for free. Now where I’m from in California there is usually a charge. I was surprised when the Goodyear associate said it was free! Thanks so much!
- SAseven avengerJul 31, 20255.0Perfect, swift, professional, fun, right what I needed with very short notice. This team is awesome.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and onsite mechanic assistance.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 6:30 PM and Sunday from 9:00 AM to 5:00 PM.
Does Goodyear Auto Service offer holiday hours or closures?
Yes, Goodyear Auto Service is closed on November 27, 2025 and December 25, 2025, and has adjusted hours on December 24 and 31, 2025, opening from 8:00 AM to 5:00 PM.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments, including debit, credit, and mobile NFC payments.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the service center offers wheelchair accessible entrances, parking, and restrooms for customer convenience.
Can I make an appointment online at Goodyear Auto Service?
Yes, appointments can be made online via their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Does Goodyear Auto Service provide in-store pickup services?
Yes, they offer in-store pickup services for certain products and services.
What other automotive-related businesses are near Goodyear Auto Service?
Nearby automotive businesses include O'Reilly Auto Parts, which sells automotive parts and accessories, and other tire and repair shops like Discount Tire and NTB.
Are there dining options nearby Goodyear Auto Service?
Yes, several nearby dining options include Subway, Senor Taco, and Oasis Water and Ice Thrifty Ice Cream, where customers can grab a meal or snack before or after their service.
What recreational spots can I visit near Goodyear Auto Service?
You can visit family-friendly locations such as TeenyTown Playland, an amusement park and playground, or enjoy a drink at Tap Savvy, a local bar and wine venue, conveniently near Goodyear Auto Service.