AutoZone Auto Parts

3.8
544 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Laveen #877 in Laveen, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Laveen, AZ or call us at (602) 237-1693.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4910 W Baseline Rd, Laveen, AZ
85339, United States

Hours

Reviews

3.8
544 reviews
5 stars
296
4 stars
72
3 stars
55
2 stars
25
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly mixed, with some employees praised for their helpfulness while others are criticized for rudeness and lack of assistance.

Employee Performance

Certain employees, particularly Carlos and Debbie, received commendations for their knowledge and support, while others were noted for being unhelpful or dismissive.

Store Environment

The store's cleanliness and organization received positive remarks, but there were complaints about the lack of staff engagement and assistance.

Product Availability

Customers appreciated the availability of parts and products, but there were instances of incorrect advice regarding product compatibility.
  • ES
    Eric Solvesky
    Jan 4, 2026
    1.0
    Went in with my old water pump. I told the guy that I couldn't tell him the original application, but it is the "short" version pump from a small block chevy. He immediately shook his head and said, "Without the year, make, and model, I can't help you." I know that we could have narrowed it down within two or possibly three tries, but he wasn't at all interested. He gets paid the same wether he helps me or not. Headed to Napa, where they actually care enough to help. *Update* went down the road to O'Reilly, and the kid cross-referenced the part number and I was on my way! He said they get a lot of customers that try this place first. Seems like they just have low-quality employees at this autozone.
  • JC
    Jennifer C
    Dec 5, 2025
    1.0
    Customer service is not good here at all. Not willing to help and bad attitude all around, the manager included!
  • SR
    Scott Riffenburg
    Nov 28, 2025
    5.0
    Quick
  • JC
    James & Felicia Corbett
    Nov 17, 2025
    5.0
    I needed help with a hard-to-get-to headlight. Richard H was a HUGE help. He was patient, the top of his hand got scratched pretty bad as he worked to remove the old bulb. He was kind and courteous, the first guy i asked said “we don’t do that” and he was friendly. Thank you Richard H for helping with my headlight.
  • TT
    Tae Tae
    Oct 2, 2025
    5.0
    Julie was amazing! She went over and beyond to help me. Great customer service!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Laveen?

AutoZone Auto Parts in Laveen is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Laveen, AZ?

AutoZone Auto Parts is located at 4910 W Baseline Rd, Laveen, AZ 85339, USA.