Pilot Travel Center

4.1
2489 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Lake Havasu City, AZ! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
14750 AZ-95, Lake Havasu City, AZ
86404, United States

Hours

Reviews

4.1
2,489 reviews
5 stars
1,278
4 stars
639
3 stars
339
2 stars
67
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their friendliness and helpfulness, although some negative interactions were reported.

Cleanliness

The facility, including restrooms and showers, is often described as clean and well-maintained.

Parking Issues

Parking is noted as tight and sometimes problematic, especially for larger vehicles.

Fueling Experience

Customers have reported issues with fuel pumps, including broken pumps and long wait times.

Food Quality

Food options, particularly from Wendy's and pizza, received positive feedback, though some service issues were noted.
  • SS
    Sarbjit Singh
    Nov 11, 2025
    1.0
    nobody everyone over there pilot of the drivers over there ladies old lady is a bad behavior the drivers I am a half hour half an over the waiting the shower my shower is the first is 80 old lady. Cancel that my shower before give me 86 number shower she’s asking me you waiting there.
  • MS
    Mercedes Smith
    Oct 23, 2025
    5.0
    They were the sweetest! Woman there I believe she was the manager helped me when I was having a hard time carrying my things! She didn’t make a huge fuss about my items I had purchased before her shift she just smiled and told me it was ok and helped me thank you for the kindness
  • CR
    Christ 1st! Jessica Ramirez
    Oct 16, 2025
    4.0
    $3.09 right now 10/16/25. The guys up the street, ❤️, are the same price. Best price before you head into CA.
  • TW
    T Washington
    Oct 11, 2025
    1.0
    So I am highly disappointed with my interaction with (as was said, the GM Theresa at this location #211 as an OTR driver I carry doubles and triples tractor trailer’s and because of that I must park off to the side as it is a small store and limited parking. Today 10-11-25 there was a full house and there were no pull through spaces on arrival. Theresa with the purple vest came to my truck and told me I can’t park there and I explained that I wasn’t parking just switching drivers and the lot was full with nowhere for me to park. She said that there were places to park and there is parking for doubles. I told her that I checked that before I stopped to switch and she said other ones are back there. Of course she lied, there were no other doubles present as I had to circle the lot to leave. She then threatened me saying that the sheriff comes every morning to get coffee and he will write me a $1500 ticket for being here so she suggests I leave…. She then walked away harassing other drivers. After circling the lot I called in to the Pilot and a lady picked up calling herself Theresa. I asked her for the name of the lady with the purple vest on and she said, oh our GM and I said sure. She asked what did I want and I said the GM she asked again what did I want and I said to speak to the GM she hung up the phone. I called back no answer … I called back and a sweet older lady picked up and I asked for the GM and she said one was not there.. well that’s strange so who is the lady in the Purple vest?? Of course it’s Theresa. She then starts loud talking in the background saying I was illegally parked…. However I specifically wanted to talk to the lady in the vest to inform her that there were still no parking spaces for combination vehicles and ask her for future reference where would she like me to park. I was very disappointed with the interaction and want to be contacted ASAP because Theresa pretended to be the GM, she hung up the phone in my face and lied about the parking
  • PL
    Preston Little
    Oct 9, 2025
    5.0
    Great experience people here actually do they're job and are happy to do it

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.