Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Kingman, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kingman location today.
Location
Hours
Reviews
4.2
521 reviews
5 stars
357
4 stars
54
3 stars
19
2 stars
18
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees like Nick and Kaitlyn for their exceptional service.
Cleanliness and Vehicle Quality
Customers frequently mention that the vehicles are clean and well-maintained, contributing to a positive rental experience.
Reservation Issues
Several reviews indicate problems with reservations, including unavailability of reserved vehicles and confusion regarding booking details, leading to customer dissatisfaction.
Efficiency
Many customers appreciate the quick and easy rental process, although some experienced delays during peak times.
Overall Experience
While many customers report excellent experiences, there are notable complaints about service inconsistencies, particularly regarding vehicle availability and reservation fulfillment.
- MWMichelle Williams2 days ago1.0I feel bad about leaving a negative review because the person that was working their when I picked up the car was very nice and helpful but the place charged me for an extra days rental even though I dropped the car off less than 24 hours later. I reserved the car for Friday online and when I made the reservation I selected to drop the car off in Bullhead because the Kingman location would be closed on Saturday. No where did it say I would be charged extra for dropping it off in a different location. Even after I picked up the car they sent me the rental agreement and it says I was going to be charged 1 day for the one way rental. The next day I dropped it off in Bullhead 20 to 30 minutes before it was due. I handed the guy the keys to my car and left. Two days later I get the bill and it says I was charged for two days and that I dropped the car off at 10:21 am on Sunday. They weren't even open on Sunday so I dont even know how that would be possible. Ive called three times now and I keep getting told that I will get a refund but it hasn't happened and its been almost a month now. I also was charged for the damage waiver for 2 days.
- MTMarjorie Thrasher3 days ago5.0This is the second time using Enterprise for a rental vehicle. This latest experience was just as great as the first. The staff was quick to greet me. They processed my agreement in a timely manner. The store had multiple options for the vehicle I had reserved assuring that I got the one I needed.
- DHdanny hanksNov 16, 20255.0Very upbeat
- MWMonique WilliamsNov 11, 20251.0DO NOT RENT from this Enterprise! This is the most UNPROFESSIONAL AND potentially the most racist rental car agency EVER! I was treated with such disrespect not just by the customer service representative but also by the Assistant Manager- Nick Koel that I had to file formal complaints with there District Manager, Corporate Headquarters and AZ Attorney General. You will have to wait at least 20 minutes before they even acknowledge your presence. Horrific! They don’t deserve your business!!!!!!!
- BSBrandon StoneNov 4, 20255.0I am a lifetime customer of enterprise because I have always been treated right and the vehicles have always been clean and tidy. My local store is amazing and have always been treated right.. I'm just an average person but when I walk in to any Enterprise location I always get the celebrity treatment when I walk in.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Kingman, AZ?
Enterprise Rent-A-Car in Kingman offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Kingman?
The Enterprise Rent-A-Car location in Kingman is at 4310 Stockton Hill Rd, Kingman, AZ 86409.
What are the operating hours for Enterprise Rent-A-Car in Kingman?
Enterprise Rent-A-Car in Kingman is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Kingman?
You can reserve your rental car online via their website or by calling their local phone number at +1 928-692-1919.
What payment options are accepted at Enterprise Rent-A-Car in Kingman?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Kingman offer any discounts or special programs?
Yes, Enterprise Rent-A-Car in Kingman offers discounts for active military members and the location is woman-owned.
Are there nearby automotive services if I need vehicle repairs or truck rentals near Enterprise Rent-A-Car in Kingman?
Yes, nearby you can find Enterprise Truck Rental for truck rentals and B & B Auto & Diesel Repair for automotive repair services.
What nearby beauty and wellness options are available close to Enterprise Rent-A-Car in Kingman?
Close by are several beauty and wellness places like Cierra Salon, Pampered Perfection Salon, Frank Caprio Barber, Sunflower Massage Spa, Hair by Brandi, and Scissor Hands.
Can I find nearby places to shop for home furnishings or building supplies near Enterprise Rent-A-Car in Kingman?
Yes, MattressLand & Furniture Kingman and Tuff Shed are nearby locations for furniture and building supplies respectively, as well as hardware stores like Five Star Sheds Kingman and Sherwin-Williams.
How can nearby places enhance my visit to Enterprise Rent-A-Car in Kingman?
While renting a car at Enterprise, you can easily visit nearby places such as the Stockton Hill Animal Hospital for pet care or stop by The Medicare Guy for insurance needs, making your trip convenient and productive.