Valvoline Instant Oil Change

4.1
669 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Goodyear.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1830 N Pebble Creek Pkwy, Goodyear, AZ
85395, United States

Hours

Reviews

4.1
669 reviews
5 stars
456
4 stars
55
3 stars
31
2 stars
14
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mike and Allison for their exceptional service.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting issues such as improper oil changes and lack of attention to detail, while others appreciated the thorough inspections and quick service.

Wait Times

Several customers expressed frustration with long wait times, with some reporting waits of over an hour, while others noted quick service.

Management Issues

Some reviews indicated dissatisfaction with management practices, particularly regarding customer prioritization and handling of complaints.
  • BH
    Bradley Harteman
    5 days ago
    5.0
    Excellent Service from Jacob, Eduardo, and Enrique; Liliana runs a tight ship - Excellent Customer Service - 2,000,000 Bonus Stars! Thank you, Brad
  • YC
    Yahira Chevres
    Jan 4, 2026
    5.0
    I came for an oil change today and I was in awe with the excellent service I received from the moment I parked in line. I have not received this amazing and quality of service in a long time anywhere that offers service. The positive vibes and attention are outstanding!!!! Keep up the great work everyone! You are all such an AMAZING team!
  • CF
    Craig Feise
    Dec 22, 2025
    5.0
    Very professional group working here. They inspected the car with care and skill detecting a fuel tank leak, a potentially very serious problem that could have resulted in a catastrophic fuel fire. Due to their thorough inspection that detected this serious condition, I was able to locate and quickly get the required repairs avoiding potential a incident. The crew was polite and professional showing genuine empathy when describing what they had found. I highly recommend Valvoline, and their team.of professionals.
  • RO
    Rose OBrien
    Dec 12, 2025
    3.0
    I had a 25% coupon that was expiring soon and I needed an oil change. Unfortunately, I went on a Saturday and the wait was outrageous with about 4 cars waiting in every line. After waiting about 20 minutes with hardly any movement, I decided to come back another day. When I did, the coupon was expired by 3 days. They didn’t want to honor it. The attendant said I could go to the website and look for one, which I did, but after paying, I noticed that he had a stack of $10 off coupons right by the register which he did NOT offer. I wish I could remember his name. He was very rude.
  • TF
    T Fab
    Dec 3, 2025
    1.0
    SAVE YOURSELF THE HEADACHE. Our son took his 2025 Toyota Tacoma in on Sunday November 30, 2025. This was the vehicle’s first oil change and he needed to get it done before heading to work early on Monday morning. He brought the truck home after service was complete. I went out later in the evening to move the truck and as soon as I pulled onto the street, there was a horrible sound coming from the engine area. I shut the truck off as quickly as possible and got out to investigate. What I was saw just beyond belief. The truck dumped oil in about a 30-40’ path in the right hand lane. Not just a little oil, all of it. I phoned AAA to have them tow it to the Dealer for further inspection, in the event there is engine damage. In the meantime, I went to Fry’s and purchased 50lbs of Kitty Litter to try and clean up what was dumped. It soaked up the puddles by the curb but the road is stained beyond belief. The kicker…when the two truck driver was putting the truck onto the flatbed, he reached down to place the tow hooks and handed me the oil unattached filter, which was now resting on the skid plate. Clearly, it had not been tightened properly, thus resulting in over 6 qts of oil being dumped into the road. I called the store but have not heard a word back. I also filed a complaint with their Corporate office. I want the street cleaned professionally, as well as any damages/costs incurred due to this negligence. Save yourself the aggravation. We’ve learned a valuable lesson and will be using the Toyota Dealer for maintenance moving forward.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Goodyear?

Valvoline Instant Oil Change offers quick 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.

Where is the Valvoline Instant Oil Change location in Goodyear?

It is located at 1830 N Pebble Creek Pkwy, Goodyear, AZ 85395, USA.