AutoZone Auto Parts

Reviews

• RM

  Royalty Mother

  Dec 27, 2025
  5.0
  I called on the day after Christmas and spoke with Erik one of the managers and he was so helpful and professional and kind. I told him my situation and he offer solutions. My tailgate was out and he told me what light bulbs I needed. Im old school but my car isn't I found out my tail light is a full assembly that needed to be unscrewed to put the lights in. Erik was so kind he even look up YouTube videos with me to see how this is installed. I purchased the bulbs with Alexis who was also very kind and professional After that I made an appointment with a business not to far to install the bulbs. I will always come back they were awesome. I also just started attending the Church that's located behind them. It's a small world let's be kind to each other in it.
• FH

  Frank Hernandez

  Dec 21, 2025
  1.0
  Everything in this store is double what you pay at Walmart or Amazon.
• BH

  Braxton Handy

  Nov 29, 2025
  5.0
  Helpful and friendly staff.
• MM

  Mike Mott

  Oct 15, 2025
  3.0
  Standing at a check out for maybe 10 minutes with employees walking past without so much as a hi or a we'll be right with you. After raising my voice a little an employee said to me there's a self check out right next.ro you. I dont do self check out anywhere.
• AZ

  A Z

  Oct 8, 2025
  1.0
  Store manager did not understand the scenario - my friend today who was on a budget and obviously needed help with a car battery. We even walked up to the batteries too and he was on the phone with a customer and told us to bring the battery to him to test after we set it on the furthest unused counter. Store manager on phone and other peer with a customer And he was still on the phone then after waiting and then after telling us the prices and a little guidance from me to buy the $109 option for a year (there was some back and forth discussion about how long my friend even needed the battery and being low budget and my friend mentioning he was not going to have the car long ) we went along with the $80ish option the guy was still trying to sell us the $109 option. I told the manager that my friend only needed it to get by, being on a budget so we went with the cheapest option which he should of walked away to get it and my friend started talking to me about maybe $80-$109 and the manager stopped and was wondering if we wanted the $109 or not so we had to clarify but we had already decided on the cheapest option (not a big deal here but shows his level of hearing ). Then tried to upsale us the bundle thing with the battery and i interrupted at some point to not get it and said sorry like a normal person in a hurry who knew what they needed when they entered the store. Then the manager told me i was a bad influence and basically the responsibility when my friends car breaks down again will fall on me. I calmly accepted the terms and that was it. Please coach. We should not have to explain ourselves or be guilted into a upsale. We needed a car battery only. Oh and while telling us more about the warranty I thought he was actually going to give us some advice by asking if he had any power seats, sun roof, seat warmers etc. He tried to upsale the other option. I think it was pretty obvious my friend was broke. He was very observant on the type of influence I was but not the type of customer we were. He got what we he could afford and needed a ride. If I didn’t bring him, he would of stayed at work until hours later just trying to figure out how to get home. Can’t judge people you don’t know. Be kind or if it’s that important then include it in the price . I’ll go to a better establishment next time and take my other friends or who knows how many customers I could bring since it’s the closest to work and I am always willing to help anyone with a ride for a battery. Orileys is closer

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