Goodyear Auto Service

Reviews

• CC

  Chazitear

  3 days ago
  1.0
  I went in for service yesterday, and it was empty with one employee, didn’t get his name but here’s a description (short, thick—medium brown skin—looks to be Blasian with braids in his hair) sitting at the desk, he glances at me, then keeps typing on the computer. I didn’t interrupt because I know how it feels to be mid-thought and lose it—I figure cars are important, so I waited for him finish. He finished typing, but then didn’t look at me, instead while looking at the computer, he says “Yes?” At this point, I’m confused, because is he on the phone? Is there a minion behind the counter I can’t see that he’s speaking to? No, he was greeting me with a “Yes?” As if I bothered him. I said, “Yes, what?” Then he goes, “what can I do for you?” I didn’t want to be combative, it was Sunday funday—and I thought maybe he’s having a terrible day, so I told him my service request, then took a seat. Ten minutes later, a White (purposeful to my point) woman walks in and he greets her—they actually share a nice little conversation, coupled with some laughs, ending in a “I hope you have a nice day ma’am!” From him. I had to look his way because I thought it was another person, that minion came from under the counter or something, because who she experienced was a completely different person. No, it was him. I realized at that moment that what I was experiencing was racism. The guy brought me my key, by just holding it in front of my face…no, thank you. No have a good day ma’am… just, here. My company has a contract with Goodyear, and I will be letting my higher ups know about my experience as a Black woman visiting midday on Sunday.
• TB

  Travis Berg

  Apr 20, 2026
  5.0
  The Goodyear location at 35th Ave & Union Hills has been doing the Lyft required maintenance for the Nissan Sentra I have for the past year. I have always received timely service with no issues. Many times, like today, I drop the car off, walk to Sonic for lunch, and it's ready when I get back. They only real delay was getting an approval from Lyft when the amount went over the Lyft pre-authorization for repair/maintenance (new battery & tires) that day I just left overnight and took the bus home and back. I wasn't thrilled but it was ready for pick up right when I got back the next day. Great staff with good personalities, which I appreciate! Thx!
• AD

  Andrei Deac

  Apr 2, 2026
  1.0
  I've been bringing my cars for years at this shop. Asking 190 dollars for a 23 old toyota corolla engine diagnosis is beyond ridiculous. My last time here,no worries.
• LT

  Lia Theriault

  Mar 30, 2026
  1.0
  Absolutely the WORST customer service I’ve experienced. Going on hour THREE for a routine oil change and tire rotation. Apparently an ongoing issue based on the reviews I’ve been reading while sitting here. Never again.
• DJ

  Dave Johnson

  Mar 16, 2026
  5.0
  Picked up a nail and needed a new set of tires. Was 45 minutes to close and they bent over backwards to help me out and get me back on the road. Thank you

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