Valvoline Instant Oil Change

4.3
238 reviews
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Business Details

3560 W Happy Valley, Glendale, AZ
85310, United States
(480) 409-9197
https://store.vioc.com/az/glendale/3560-w-happy-valley
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Glendale.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3560 W Happy Valley, Glendale, AZ
85310, United States

Hours

Reviews

4.3
238 reviews
5 stars
187
4 stars
9
3 stars
4
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, knowledgeable, and professional, contributing to a positive customer experience.

Efficiency

Many customers appreciate the quick service, often completing oil changes in under 15 minutes.

Transparency

Some customers expressed concerns about upselling and unclear pricing, particularly regarding service recommendations and additional charges.

Quality Control

There are multiple reports of poor workmanship, including improper installation of parts and failure to secure components, leading to customer dissatisfaction.

Mixed Experiences

While many reviews are positive, there are significant complaints regarding damage to vehicles and inadequate customer service responses to issues.
  • GG
    Greg
    5 days ago
    1.0
    Quit honestly I'm disappointed with my last service. The tech who worked on my oil change was a newbie and didn't know how to remove the air filter for inspection. Instead of lifting the clips that removes the housing, he pulled out a drill a tried to remove a screw that attaches the assembly. A more experienced member came over to assist this fella. I was informed that the screw was missing and never there. Being as I NEVER work on my own car or lift the hood that was an obvious fib. No one else other than Valvoline attends to my car.
  • KR
    Kaitlyn Reigh
    Nov 14, 2025
    5.0
    Bree was super nice and helpful! Service was fast too!
  • KK
    klaatu21
    Nov 9, 2025
    5.0
    The staff was very knowledgeable and the manager was informative about my cars needs without pressuring. I'll definately be back!!
  • AL
    AZ Landlord
    Nov 3, 2025
    5.0
    Angel is the best service rep I’ve ever seen! Customer for life!!
  • SE
    Sarah Ebert
    Oct 31, 2025
    5.0
    I went in for an oil change and a transmission flush. While checking my battery, my technician let me know it was starting to go bad and that I should look into getting a new one soon. He wasn’t pushy at all and didn’t try to sell me anything (which I really appreciate!). I headed to AutoZone afterward, and sure enough, I needed a new battery. A huge thank you to my tech for checking my battery and being honest without any pressure to buy something there. This saved me a lot of hassle later on if my battery had died while I was out and about. Everyone was super friendly and wished me a good day as I left. Thank you all so much for the honest and incredible service!
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change on weekdays?

The shop is open Monday to Friday from 7:30 AM to 7:00 PM.