Enterprise Rent-A-Car

3.9
909 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Glendale, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Glendale location today.

Location

Enterprise Rent-A-Car
4908 W Glendale Ave, Glendale, AZ
85301, United States

Hours

Reviews

3.9
909 reviews
5 stars
551
4 stars
111
3 stars
53
2 stars
33
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Ja'Shell and Chevy for their exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to frustration among customers.

Mixed Experiences

While some customers had great experiences, others reported significant issues, including poor communication and unprofessional behavior from staff.

Quick Process

Customers appreciated the fast and efficient check-in and check-out process, making it easy to rent and return vehicles.

Vehicle Quality

Feedback indicated that the vehicles were generally clean and well-maintained, contributing to a positive rental experience.
  • CH
    Christina Hendricks
    6 days ago
    5.0
    I always have a great experience here. However this time I notified Marq that I lost my ring 💍 in the vehicle and he looked up and through the car until he found it. These guys never fail to impress me. Thanks!
  • AJ
    ASHLEY JORQUEZ
    Nov 7, 2025
    5.0
    I enjoy using enterprise. I feel like their customer service has always been great. In this instance the vehicle i was renting did not start, i waited less than an hour for a tow and was able to get another vehicle hassle free. I felt overwhelmed in some moments but each person i spoke to was so respectful and kind and i just want to thank the staff for being kind and patient even with me asking random questions.
  • IA
    Isaiah Alley
    Nov 6, 2025
    1.0
    Had a reservation confirmed online for a 2pm pickup. At 1:59pm they called me to say that they actually didn't have anything for me and that they couldn't assist me in finding one anywhere else. It would have been nice to know that information hours ahead of time instead of while I was in the rideshare on my way to your location.
  • AC
    Antonio colmenarez
    Nov 6, 2025
    1.0
    Reserved online wed customer clerk call me back on Thursday saying no SUV available for sunday when they are offering online to have it. He could also assist to find it in other locations but he didn't even bother. If you don't have it don't offer it online.
  • TL
    Thomas Tool Company LLC.
    Nov 1, 2025
    1.0
    I'm really really disappointed in Enterprise Rent-A-Car I travel pretty regularly at least a couple times a year and typically I rent from Enterprise Rent-A-Car as a matter of fact I can't remember when I've rented from a different place besides them but they completely messed up everything on this rental I rented a car in San Diego and was very explicit about the fact that I would be driving it to Glendale Arizona and somebody at the Enterprise location said that I would be driving to Glendale California so when I got to Glendale Arizona to drop off the rental car not only was the location closed but there was no overnight drop box Enterprise Rent-A-Car if you don't listen to anything else I say know that every location you guys have should absolutely have a drop box this fiasco will cost you any further business from me

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Glendale, AZ?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.

What are the business hours for Enterprise Rent-A-Car in Glendale, AZ?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.