Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Glendale #6864 in Glendale, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Glendale, AZ or call us at (480) 444-3185.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Tony, Troy, and Sandy for their exceptional service.
Product Issues
Several reviews mentioned problems with product quality, particularly batteries, with customers expressing dissatisfaction over receiving faulty items and poor warranty service.
Inconsistent Experiences
While many customers reported positive experiences, there were notable complaints about rude staff and poor service, indicating inconsistency in customer interactions.
Knowledge and Assistance
Customers appreciated the staff's knowledge and willingness to assist, with many mentioning that employees went above and beyond to help with installations and product explanations.
TB
This Brwneyedchick
2 days ago
5.0
Emily was amazing and super helpful! She really made me feel better about the issue I was having with my car and helped me get what I needed.
JD
JD Diaz
5 days ago
5.0
Tony at the store is a wealth of knowledge and incredibly helpful. Helped me read my car codes and let me know not only what they meant but also how the repair process is done and to go through warranty. Tony is great and also has 25 years of service under his belt
CG
Christina Garibaldi
Feb 7, 2026
1.0
Today on the 7th of February I met the meanest rudest worst costumer service from a worker at Auto zone name Tony. He was so rude I told him that that’s not how you treat costumers and he continued being disrespectful. We were returning a A AC gas can he insisted that it was really easier to installed in to the car, but we proceeded telling him that No, we don’t want that. because at some point, my boyfriend thought that he was able to do it, and I didn’t wanna stop him so when it got to the point of trying to add it he was very confused so my new, this is a dealers car we’re still making payments for it. I told him hey to go back inside auto zone to see if he could return it and get your refund. We just wanted to return it and I understand but this product costed over 100 bucks so we didn’t use it so we thought to ask first if we could get a refund beck. Tony didn’t say no he didn’t say that we couldn’t return it, but for some reason, he wanted to make a shit show in front of Everybody .
continued telling us how to do the procedures of the AC gas and I told him hey listen if this is good to return, let’s just return and then we be on our way out , but Tony continue being rude disrespectful and I told him “hey listen that’s not how you treat your customers you said we could return it. I work for customer service im an administrator for a Machinery company and I know how to treat customer this is not it” and at this point we are very upset I couldn’t believe that a person like this is the front face of AutoZone with this type of attitude and negative energy negative mentality rude. once we left, we left without saying nothing you know because at this moment, we’re upset we’re disappointed. anyways we’re leaving and Tony made sure that we knew that we heard him he said out loud you’re “welcome” in front of customers which I thought was really rude. He could apologize. He could had said “I’m sorry you know thank you” we would have understand and maybe we would’ve said thanks to him but at this point the way he treated us was very rude. There was another worker there a white male 6 feet maybe with glasses on his 25-27 years old This gentleman was the first one that helped us purchase the AC gas. He told us that he couldn’t teach us how to install it because of the procedures of the product they’re not responsible for it he was nice to us he was witness of this whole thing and I was shocked that nobody said anything about the behavior of Tony. I will never recommend nobody to go to the AutoZone not as long Tony is there because this guy was the rudest person ever for AutoZone to have somebody that would represent their store like this that guy needs a lot of of training and discipline.
MB
Montana Baird
Feb 4, 2026
1.0
Had just bought a battery from another location for my bike and it wasn't holding much of a charge, I kept having to jump it so I returned it thinking I'll try a different location. Came here and they replaced it with a completely dead battery with no juice at all and then offered to let me borrow a battery charger instead of giving me one that works. I had my own with me so I sat there while they closed and the guy kept trying to make conversation with me. Got home, and what do you know- I have to jump it everytime I start it now. And I've had it on a trickle charger after 5 hours on a battery charger. First off, I'm a woman, there's no reason I should be sitting outside of an autozone after hours charging a new battery when I drove there for a replacement. Secondly, you only get to return a battery once so this guy knew he was giving me a dead battery and now I'm supposed to buy a new one. I bought a new one just 6 weeks ago! The label/sticker on it said it was already over a year old..and guess what.....same sticker as the first battery I bought.
FR
First Rock
Jan 30, 2026
5.0
Came in for a battery and left extremely satisfied. Tony C. took care of me and went above and beyond my expectations. I told him the reason I came to Autozone was because of the customer service I have received in the past from the 75th & Thunderbird location, but they closed that store last year. This was the next closest store and I was impressed once again with the level of service here as well. I mentioned him before, but Tony C. is the man. He's a great people person, knew his stuff inside and out, and built great trust. Can't say enough about him and this location.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Glendale, AZ?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery?
Yes, this AutoZone location provides both in-store pickup and same-day delivery services.
What types of automotive products are available at AutoZone Auto Parts in Glendale?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands can I find at AutoZone Glendale #6864?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information for AutoZone Auto Parts in Glendale, AZ?
You can call the store at (480) 444-3185 or email customer.service@autozone.com.
Are there any nearby gas stations where I can fill up my car when visiting AutoZone Glendale?
Yes, the 76 gas station and convenience store is nearby, which is convenient for fueling your vehicle during your visit.
Can I visit other automotive parts stores near AutoZone Glendale for additional options?
Yes, O'Reilly Auto Parts is also close by, offering more automotive parts and accessories for your convenience.
What restaurants near AutoZone Glendale can I visit before or after shopping?
Several dining options nearby include Mixteca Mexican Food, Fazoli's Italian Restaurant, IL Primo Pizzeria, Carambas Mexican Restaurant, Caramba Mexican Food, and Oregano's Italian Restaurant and Pizza.
Is there a bank or ATM near AutoZone Glendale for convenient financial services?
Yes, Wells Fargo Bank and a National Bitcoin ATM are located nearby, providing easy access to banking and ATM services.
Does AutoZone Glendale offer curbside pickup and in-store shopping options?
Yes, this location supports curbside pickup and in-store shopping to accommodate customer preferences.
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