Jiffy Lube

4.5
570 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in GILBERT. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
931 S Val Vista Dr, Gilbert, AZ
85296, United States

Hours

Reviews

4.5
570 reviews
5 stars
454
4 stars
42
3 stars
18
2 stars
17
1 star
39

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Many customers praised the quick service, often mentioning being in and out within 10-30 minutes.

Staff Friendliness

The staff received consistent positive feedback for being friendly, helpful, and professional.

Customer Experience

Overall, customers reported a positive experience, with many expressing satisfaction and a willingness to return.

Honesty and Integrity

Several reviews highlighted the honesty of the staff, particularly in not upselling unnecessary services.

Service Quality

While most reviews were positive, some customers reported issues with service quality, including upselling and miscommunication.
  • EB
    Elizabeth Brenner
    5 days ago
    5.0
    Came in for an oil change, no wait, no attempts to upsell me, was in and out in 20min. Staff was super friendly. Will be back!
  • BI
    Ben Calderon IV
    6 days ago
    5.0
    Vanessa was such an amazing employee and will definitely visit again in the future
  • AP
    Adam Pennington
    Nov 9, 2025
    1.0
    Went here today to get a oil change no cars in the bays one car outside so I pulled up next to it got out and stood by my truck employee 1 walks out looks at me says nothing gets in car pulls it inside so I take a few steps towards the building employee 2 puts his hand out in a stop position and says Hang on ! I took another step he says hey just stop hang on a sec I was literally 3 feet from my truck guy was so rude and ignorant I just got in my truck and left definitely wouldn’t trust people like that doing anything on my vehicle
  • AA
    Ana Anderson
    Nov 9, 2025
    2.0
    Oil change was quick and they were open on a Sunday which was convenient. I was not asked if I wanted my coolant topped off, but was charged $6 to do it. I have plenty of cooler at home and would not have agreed to the service if I had been asked. When the guy was running down what was done, he at no point said there was an additional charge. I will not be returning.
  • JP
    Jess Pierce
    Nov 2, 2025
    1.0
    Weirdest experience I've ever had at an oil change place. The man working was argumentive and told me I didn't need an oil chance at 5000+ miles (even though the jiffy lube sticker in my car says I'm overdue), so I'm going to have to find somewhere else to do it.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service