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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(780 reviews)

Business Details

1312 E Motorplex Loop, Gilbert, AZ
85297, United States
(480) 821-4265

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Gilbert, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our San Tan Motorplex location today.

Location

Enterprise Rent-A-Car
1312 E Motorplex Loop, Gilbert, AZ
85297, United States

Hours

Reviews

4.2
780 reviews
5 stars
546
4 stars
70
3 stars
38
2 stars
19
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, with specific mentions of employees like Randal, Gavin, and Aimee for going above and beyond.

Vehicle Condition

Several reviews noted issues with the cleanliness and maintenance of the rental vehicles, with some customers receiving cars that were dirty or in need of service.

Reservation Issues

Multiple customers experienced problems with vehicle availability despite having reservations, leading to frustration and disappointment.

Overall Experience

While many customers had positive experiences, there were significant complaints about long wait times and poor management during busy periods.
  • JM
    Jaco Moller
    2 days ago
    5.0
    We recently bought a 2023 Chrysler Pacifica from Enterprise and we were pleasantly surprised by the friendly and professional service. April helped us from the moment we stepped onto the lot and was very thorough throughout the process, with extremely good communication and dedication to us, until the day the car was delivered. We had to send the car in for the one headlight to be repaired, which was handled very efficiently and the headlight was completely replaced, at no cost to us. I can highly recommend Enterprise and April for the best service and prices. Good job!!
  • AU
    A Google User
    4 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • RA
    Roman Arbisi
    Feb 10, 2026
    5.0
    Shout out to Brody! Had a confusing end of transaction charge after my wife had dropped off her rental and he alleviated all of the confusion by refunding us what we were owed. Thanks!
  • JJ
    JohnT
    Feb 7, 2026
    1.0
    Worst customer service. After dropping car not even getting ride for just 5 miles away. Rude employees.
  • JD
    Janice Dean
    Jan 25, 2026
    5.0
    Randall the manager is so friendly and welcoming. I am in AZ every 3 months and renting a vehicle from them is a must. The whole team is excellent!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Gilbert, AZ?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.

Where is the Enterprise Rent-A-Car location in Gilbert?

The Gilbert location is at 1312 E Motorplex Loop, Gilbert, AZ 85297.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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