Enterprise Rent-A-Car

4.2
761 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1312 E Motorplex Loop, Gilbert, AZ
85297, United States
(480) 821-4265
https://www.enterprise.com/en/car-rental/locations/us/az/gilbert-san-tan-motorplex-50e5.html
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About

Car Rental AgencyVan Rental
Need a rental car in Gilbert, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our San Tan Motorplex location today.

Location

Enterprise Rent-A-Car
1312 E Motorplex Loop, Gilbert, AZ
85297, United States

Hours

Reviews

4.2
761 reviews
5 stars
532
4 stars
70
3 stars
37
2 stars
18
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their friendly, helpful, and professional service, with many customers highlighting individual employees who went above and beyond.

Vehicle Condition

Several reviews noted issues with the cleanliness and maintenance of the rental vehicles, including dirty interiors and mechanical problems.

Efficiency

While many customers appreciated the quick service, some reported long wait times and disorganization during peak hours, leading to frustration.

Reservation Issues

There were multiple complaints about reserved vehicles not being available upon arrival, causing inconvenience and dissatisfaction among customers.

Overall Experience

Despite some negative experiences, many customers expressed loyalty to the location due to the overall positive interactions and service received.
  • DD
    Dan
    Nov 8, 2025
    4.0
    Great customer service
  • JH
    Johnny Henderson
    Nov 6, 2025
    5.0
    This is simply a great place to rent a vehicle. Great hours, great costumer service and typically great prices. I have rented many vehicles here for road trips. My last time renting here I wanted to try an SUV, since I will be looking for one to purchase soon. Two guys, Randal Myers and Terrence, went out of their way to let me phyisically inspect multiple SUV's that were availabe. I wanted to thank both of these guys for going out of their way to help me. I hope their bosses get this review. They deserve to be recognized for outstanding costumer service.
  • JR
    John Rhode
    Oct 25, 2025
    5.0
    I’ve used them on multiple occasions and they were very helpful. They gave me an upgrade and provided superior customer service each time. We will be using them and specifically this location in the future for my rentals.
  • GS
    George scott
    Oct 17, 2025
    1.0
    Probably the dirtiest most disgusting Rent-A-Car I ever had
  • LB
    Lisa buzonik
    Oct 2, 2025
    4.0
    Friendly and very helpful staff. They definitely need more support there. It is a very busy location. Had a few issues with cars given but the management and staff were very polite and took care of me
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Gilbert, AZ?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.

Where is the Enterprise Rent-A-Car location in Gilbert?

The Gilbert location is at 1312 E Motorplex Loop, Gilbert, AZ 85297.