Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Gilbert #2999 in Gilbert, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gilbert, AZ or call us at (602) 635-5980.
Numerous reviews highlight exceptional customer service, with staff going above and beyond to assist customers, particularly praising employees like Stephen, Shannon, and Jacob.
Product Knowledge
Customers frequently mention the staff's extensive knowledge about automotive products and services, which helps them find the right solutions for their needs.
Efficiency
Many reviews commend the quick service, especially regarding battery replacements and diagnostics, with several customers noting fast turnaround times.
Positive Atmosphere
The store is described as friendly and welcoming, creating a positive shopping experience that encourages repeat visits.
Mixed Experiences
While most feedback is positive, there are a few mentions of negative experiences, particularly regarding specific employees, indicating inconsistency in service.
TS
Thomas Schmidt
3 days ago
1.0
I went to AutoZone simply to buy a battery. At checkout, the sales representative insisted on collecting my personal phone number. I clearly explained that I do not give out my private phone number because I do not want unsolicited marketing or advertising messages.
The employee then told me that I could not receive a warranty unless I provided a phone number, which is factually incorrect. A warranty can be validated with a receipt and payment record, including a credit card statement. There is no legal requirement to surrender personal contact information to receive a warranty.
The interaction became increasingly unprofessional, arrogant, and condescending, to the point where I chose not to complete the purchase and left the store.
AutoZone should train its staff properly on warranty policies and customer privacy. Forcing customers to give up personal information under false pretenses is unacceptable.
JH
Johnny Hanson
Dec 31, 2025
5.0
It had good service good parts and it’s just awesome
KK
Kyari Katari
Dec 30, 2025
5.0
I wish I got their names, but both of the guys working today were very helpful with finding me the right wipers for my car! They were very polite and helped me find the cheapest, compatible ones, without any upselling. One of them even went out to replace them for me, which I greatly appreciated :)
DB
Daniel R Barshaw
Dec 17, 2025
5.0
Great place to get what you need for jeep car truck
TH
Thomas Heard
Nov 20, 2025
5.0
I would like to take this time to say thank you to Cameran and Oscar. From the moment I called in to get wiper blades for my Tesla Cameran qas sooo helpful to me. Earlier that day i went to another AUTOZONE and was given false information and made the wrong purchase. After researching I called my neighborhood AUTOZONE which will be my number 1 choice from now on, and received great information and the right product. WAY TO GO STORE 299. To add THEY WORKED TOGETHER and took care of me. 😀
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Gilbert?
AutoZone Auto Parts in Gilbert is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
Where is AutoZone Auto Parts located in Gilbert, AZ?
It is located at 6278 S Higley Rd, Gilbert, AZ 85298, United States.
What types of products can I find at AutoZone Auto Parts in Gilbert?
The store offers automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands are available at AutoZone Auto Parts in Gilbert?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can customers contact AutoZone Auto Parts in Gilbert?
Customers can call the store at (602) 635-5980 or email customer.service@autozone.com for assistance.
Are there other automotive services nearby AutoZone Auto Parts in Gilbert?
Yes, nearby there are automotive repair and tire service providers like Sun Devil Auto and Brakes Plus that customers can visit for vehicle servicing.
What dining options are close to AutoZone Auto Parts in Gilbert?
McDonald's, a fast food restaurant, is nearby and offers a convenient dining option for customers before or after visiting AutoZone.
Are there beauty and wellness services near AutoZone Auto Parts in Gilbert?
Yes, several beauty salons and spas like Image Is Everything Salon, MummaQ Brows, and Style de Vida Salon Spa Studios are in the vicinity for customers interested in beauty and spa services.
What should I know about visiting AutoZone Auto Parts in Gilbert?
Established in 1979, this store offers automotive parts and tools with available in-store shopping, curbside pickup, and same-day delivery, ensuring flexible shopping options.