AutoZone Auto Parts

4.8
198 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Gilbert #2999 in Gilbert, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gilbert, AZ or call us at (602) 635-5980.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6278 S Higley Rd, Gilbert, AZ
85298, United States

Hours

Reviews

4.8
198 reviews
5 stars
175
4 stars
11
3 stars
4
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with staff going above and beyond to assist customers, particularly praising employees like Stephen, Shannon, and Jacob.

Product Knowledge

Customers frequently mention the staff's extensive knowledge about automotive products and services, which helps them find the right solutions for their needs.

Efficiency

Many reviews commend the quick service, especially regarding battery replacements and diagnostics, with several customers noting fast turnaround times.

Positive Atmosphere

The store is described as friendly and welcoming, creating a positive shopping experience that encourages repeat visits.

Mixed Experiences

While most feedback is positive, there are a few mentions of negative experiences, particularly regarding specific employees, indicating inconsistency in service.
  • TS
    Thomas Schmidt
    3 days ago
    1.0
    I went to AutoZone simply to buy a battery. At checkout, the sales representative insisted on collecting my personal phone number. I clearly explained that I do not give out my private phone number because I do not want unsolicited marketing or advertising messages. The employee then told me that I could not receive a warranty unless I provided a phone number, which is factually incorrect. A warranty can be validated with a receipt and payment record, including a credit card statement. There is no legal requirement to surrender personal contact information to receive a warranty. The interaction became increasingly unprofessional, arrogant, and condescending, to the point where I chose not to complete the purchase and left the store. AutoZone should train its staff properly on warranty policies and customer privacy. Forcing customers to give up personal information under false pretenses is unacceptable.
  • JH
    Johnny Hanson
    Dec 31, 2025
    5.0
    It had good service good parts and it’s just awesome
  • KK
    Kyari Katari
    Dec 30, 2025
    5.0
    I wish I got their names, but both of the guys working today were very helpful with finding me the right wipers for my car! They were very polite and helped me find the cheapest, compatible ones, without any upselling. One of them even went out to replace them for me, which I greatly appreciated :)
  • DB
    Daniel R Barshaw
    Dec 17, 2025
    5.0
    Great place to get what you need for jeep car truck
  • TH
    Thomas Heard
    Nov 20, 2025
    5.0
    I would like to take this time to say thank you to Cameran and Oscar. From the moment I called in to get wiper blades for my Tesla Cameran qas sooo helpful to me. Earlier that day i went to another AUTOZONE and was given false information and made the wrong purchase. After researching I called my neighborhood AUTOZONE which will be my number 1 choice from now on, and received great information and the right product. WAY TO GO STORE 299. To add THEY WORKED TOGETHER and took care of me. 😀

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Gilbert?

AutoZone Auto Parts in Gilbert is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.