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AutoZone Auto Parts

4.8
(201 reviews)

Business Details

6278 S Higley Rd, Gilbert, AZ
85298, United States
(602) 635-5980
https://www.autozone.com/locations/az/gilbert/6278-s-higley-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Gilbert #2999 in Gilbert, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gilbert, AZ or call us at (602) 635-5980.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6278 S Higley Rd, Gilbert, AZ
85298, United States

Hours

Reviews

4.8
201 reviews
5 stars
178
4 stars
11
3 stars
4
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with staff going above and beyond to assist customers, particularly praising employees like Stephen, Shannon, and Jacob.

Knowledgeable Staff

Customers frequently mention the staff's expertise and willingness to provide detailed information and assistance, enhancing their overall experience.

Positive Experiences

Many reviews reflect a consistent pattern of positive experiences, with customers expressing satisfaction with the service received and a willingness to return.

Product Availability

Customers appreciate the store's ability to have the necessary parts in stock, contributing to quick and efficient service.

Mixed Feedback

While most reviews are positive, there are a few instances of negative experiences, particularly regarding customer privacy and warranty policies.
  • IM
    Ireni Martini
    Feb 8, 2026
    5.0
    Both gentlemen working early morning shift were very attentive to all of my concerns and requests I had for my vehicles. All items were addressed and they were genuinely eager to help me me and my husband. Love this location.
  • QG
    Quincy Garvin
    Feb 7, 2026
    5.0
    I just purchased a brand new battery at Autozone! I asked if someone could help install my battery, and the manager took the time to come out with his tools and immediately replaced my old battery with a brand new battery!!! Now this is the Best Customer Service ever! Thanks Auto!
  • DW
    David Wolfenbarger
    Jan 25, 2026
    5.0
    Good people run this place. Very fair and helpful. Highly recommended.
  • TS
    Thomas Schmidt
    Jan 9, 2026
    1.0
    I went to AutoZone simply to buy a battery. At checkout, the sales representative insisted on collecting my personal phone number. I clearly explained that I do not give out my private phone number because I do not want unsolicited marketing or advertising messages. The employee then told me that I could not receive a warranty unless I provided a phone number, which is factually incorrect. A warranty can be validated with a receipt and payment record, including a credit card statement. There is no legal requirement to surrender personal contact information to receive a warranty. The interaction became increasingly unprofessional, arrogant, and condescending, to the point where I chose not to complete the purchase and left the store. AutoZone should train its staff properly on warranty policies and customer privacy. Forcing customers to give up personal information under false pretenses is unacceptable.
  • KK
    Kyari Katari
    Dec 30, 2025
    5.0
    I wish I got their names, but both of the guys working today were very helpful with finding me the right wipers for my car! They were very polite and helped me find the cheapest, compatible ones, without any upselling. One of them even went out to replace them for me, which I greatly appreciated :)

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Gilbert?

AutoZone Auto Parts in Gilbert is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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