Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Williams Field Rd. in Gilbert, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gilbert, AZ or call us at (480) 722-0835.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
324 reviews
5 stars
219
4 stars
51
3 stars
12
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees like Gabriel and Clayton received high praise for their helpfulness, while others like Willow and James were criticized for poor service.
Efficiency
Customers appreciated quick service and efficient battery installations, particularly from employees like Gabriel and Clayton.
Product Availability
Generally, customers found the store stocked with necessary parts, although there were instances of incorrect items being sold.
Staff Knowledge
While some employees demonstrated excellent knowledge and assistance, others were noted for being unhelpful or lacking product knowledge.
Store Environment
The store was often described as clean and organized, contributing to a positive shopping experience.
- DJDeuce Johnson3 days ago5.0Today was one of those unusual days when we got rain. I was driving to an appointment and suddenly, my passenger side windshield wiper fell out of the housing on the wiper arm. Obviously, I didn’t want to scrape the metal wiper arm across my windshield, but I also needed to be able to see where I was going. Fortunately for me, the rain was not too heavy at this point and I made it to my appointment safely. After the appointment, I found this AutoZone, located at 179 East Williams Field Road in Gilbert, Arizona, and stopped in to buy a replacement. I found it quickly and walked up to the register area. The employee was helping another customer, so I hung back to let them take care of their business. I noticed that the registers at the end were marked for self-service, so I walked over there. It wasn’t readily apparent that this register was actually intended for self-service since the computer monitor was facing behind the counter, and the barcode scanner was behind the register. The employee stepped away from the other customer for a couple seconds to scan my purchase. I paid for it just as another employee walked up and pulled the receipt from the register and handed it to me. Quick and easy; I was on my way. Thank you, AutoZone!
- GJGilbert j4 days ago5.0Best customer service experience, thank you Sydnie for your help and advice! This is my favorite location!
- DPDarling PeroneNov 3, 20255.0I came in for a replacement battery. Sydney was so helpful not only did she help me use my credit for a better product. But she installed my new battery in a matter of minutes. Most importantly she made me feel valued and a long time customer and at ease in my experience.
- KMKevin McCannOct 23, 20251.0Went in for a simple battery. I needed a car battery so I went in to Auto Zone to quickly buy a battery and be on my way. If they could make a system in order to find your own battery and then have a self check out. The line was one person deep. Took 20 minutes and I couldn't take it anymore. Drove to walmart and done done. Avoid going here unless there is no customers in the store or be prepared to wait up to an hour to an hour and a half to ask a question.
- TKteagan keenanSep 24, 20251.0I came in on Monday morning after my car was dead for about 35 minutes and got jumped to make it to an AutoZone. Willow came outside with me and stood back and asked me to pop my hood, I verbally told willow I didn't know how to do that or how to open it once I popped it using the lever inside my car, she explained to me that their was a latch to unlock on the hood and still proceeded to stand behind me, I verbally told willow again I didn't know how, willow huffed and puffed acting like it was too much of a hassle to open it for me. Willow then questioned me that my car died and told me that everything was fine, willow had me start the car and explained that my battery was fine and I didn't need to get one. Willow then walked away and went back inside the building leaving me with my cars hood open. I went to another auto zone location and the employee there was very helpful , opened and closed my cars hood and turns out there was an issue with my alternator!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Gilbert, AZ?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Gilbert?
The store is located at 179 E Williams Field Rd, Gilbert, AZ 85295.
What types of auto parts and brands does AutoZone at E Williams Field Rd carry?
They offer a broad range of auto parts including brake pads, car batteries, and car accessories, featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.
Does AutoZone Gilbert offer in-store pickup and delivery services?
Yes, the store offers both in-store pickup and same-day delivery services.
How can customers contact AutoZone Auto Parts in Gilbert for service inquiries?
Customers can call (480) 722-0835 or email customer.service@autozone.com for assistance.
Is there curbside pickup available at AutoZone Auto Parts in Gilbert?
Yes, curbside pickup is available for customers at this location.
What nearby pet services can I visit before or after shopping at AutoZone Gilbert?
You can visit Muddy Paws, a local pet groomer and pet store offering grooming and pet services nearby.
Are there any local dining options close to AutoZone on E Williams Field Rd?
Yes, BoSa Donuts, a café and donut shop, is located nearby for a convenient meal or snack before or after your visit.
What fitness or martial arts centers are near AutoZone in Gilbert?
Nearby fitness options include Krav Maga Chandler/Gilbert and Next Level Krav Maga & Gracie Humaita BJJ for martial arts and fitness training.
Which competitors to AutoZone can be found in Gilbert, AZ?
Competitors in the area include Advance Auto Parts, NAPA Auto Parts, O'Reilly Auto Parts, The Home Depot, and Walmart.