Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Flagstaff area, turn to Safelite AutoGlass . Those in central Flagstaff or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2421 N 4th St, Safelite AutoGlass Flagstaff repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Customers reported a mix of experiences with service quality, ranging from excellent and efficient to poor and negligent, particularly regarding installation and follow-up.
Communication
Many customers expressed frustration with communication issues, including difficulty reaching customer service and lack of follow-up on concerns.
Convenience
The mobile service option was appreciated for its convenience, but there were complaints about scheduling and technician reliability.
Cleanliness and Atmosphere
Several reviews mentioned the shop's cleanliness and atmosphere as needing improvement, with reports of unclean waiting areas and uncomfortable conditions.
Customer Support
While some customers praised the staff for being friendly and helpful, others reported rude interactions and unprofessional behavior.
BR
Bill Russel
Jan 5, 2026
1.0
No call. No show. No contact after they didn't show up. If I could give zero stars, I would
EA
Ernie Aponte
Jan 2, 2026
5.0
I didn't notice that Safelite had arrived at my home. By the time I realized they had arrived, the installation technician was finishing the installation. Very professional, efficient, knowledgeable, and friendly. Very satisfied and impressed
ED
Ellen Drucker
Dec 26, 2025
5.0
The service of Safelite coming to your home is a gift of convenience and ease.
The tech let us know when he was coming and we received notification when done.
TT
Taija
Dec 23, 2025
5.0
James was polite and informative. He was able to replace my windshield and I was in and out. Thank you James. I am more than happy with my new windshield.
BK
Brian Kenny
Nov 30, 2025
1.0
Safelight replaced my windshield at their shop. As I was driving home, I discovered my windows would not operate and my heat and A/C also were non functional. Safelight had shorted out my auto's fuzes while replacing the windshield, and then left me to drive off without telling me. I had a trip planned, so I had to go to an auto dealership and there the diagnosed the problem and replaced all the fuzes for $210.00. Why did the Safelight technician short my electrical system while disconnecting my battery ? And then not tell me? Sloppy practices and inexperience, and a rush to get off work on Thanksgiving eve afternoon. I am extremely pissed-off by Safelight's sloppy work, and then sending me off without telling me they had caused an electrical fault. It cost me an additional $210.00 to fix the problem they created by shorting my electrical system during windshield repair. Totally unacceptable service.
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass Flagstaff located?
Safelite AutoGlass Flagstaff is located at 2421 N 4th St, Flagstaff, AZ 86004, USA.
What services does Safelite AutoGlass offer?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, power window repair, same-day service, and insurance paperwork processing among other vehicle glass services.
What are the operating hours of Safelite AutoGlass in Flagstaff?
Safelite AutoGlass is open Monday through Friday from 8:00 AM to 5:00 PM, and is closed on weekends.
Does Safelite AutoGlass provide mobile service in the Flagstaff area?
Yes, Safelite AutoGlass offers convenient in-shop or mobile auto glass repair and replacement services in the Flagstaff area.
Is Safelite AutoGlass Flagstaff wheelchair accessible?
Yes, Safelite AutoGlass Flagstaff has a wheelchair-accessible entrance to accommodate all customers.
What types of payment does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Can I make an appointment online for Safelite AutoGlass services?
Yes, online appointment booking is available through their reservation website.
What nearby insurance agency can I visit when getting my auto glass repaired at Safelite AutoGlass?
Farmers Insurance - Dan Hakes is a nearby insurance agency where you can manage your insurance needs related to your auto glass repair.
Are there any beauty salons close to Safelite AutoGlass where I can get a manicure or haircut?
Yes, All At Becky's Nails and Heads Up Salon are nearby beauty salons where you can enjoy nail and hair care services before or after your visit to Safelite AutoGlass.
What nearby attractions can I explore around Safelite AutoGlass in Flagstaff?
You can explore nearby attractions such as Blair Worldwide Hunting and All-Star Grand Canyon Tours Inc. for travel and amusement activities.