Enterprise Rent-A-Car

3.9
229 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Flagstaff Pulliam Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Flagstaff Pulliam Airport today.

Location

Enterprise Rent-A-Car
6200 S Pulliam Dr, Flagstaff, AZ
86001, United States

Hours

Reviews

3.9
229 reviews
5 stars
147
4 stars
19
3 stars
7
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor communication from management.

Vehicle Availability

Several customers experienced issues with vehicle availability, including reservations not being honored and long wait times for cars.

Cleanliness and Condition

There are complaints about the cleanliness of vehicles upon pickup, with some customers finding cars dirty or not well-maintained.

Reservation Issues

Multiple reviews highlighted problems with reservations, including being told cars were unavailable despite prior bookings and issues with payment methods.
  • RT
    Robert Toborek
    Dec 30, 2025
    5.0
    Enterprise has become my go-to company with competitive rental pricing. Their vehicles are clean and recent models with options to select smoke-free and fragrance-free cars. At times when availability is scarce, they offer attractive upgrades that I have yet to refuse. The checkout and return processes are streamlined and easy. Sometimes run into issues with originally quoted prices but those issues are fixed on the spot without any hustle.
  • WM
    Wayne McFarland
    Oct 20, 2025
    5.0
    Just a great experience. Everyone there was very busy and they were professional and engaged.
  • CJ
    Cari Joshua
    Sep 28, 2025
    1.0
    Absolutely terrible experience. We came to pick up a car, and due to a misunderstanding, the staff member ( stout lady, may be supervisor @ 6.30 pm ) on duty refused to release it. My friend clearly said "he is", referring to the person the booking was under, but the lady misheard it as "yes" and assumed we were being dishonest. Despite trying to clarify, she wouldn't listen and escalated the situation unnecessarily. What’s worse, she accused us of fraud — completely unacceptable and unprofessional. I personally heard the entire exchange, and the staff member simply refused to acknowledge her mistake. Instead of resolving the issue calmly, she chose to argue and make baseless accusations. If this is how customers are treated — with assumptions, false accusations, and no accountability — then I’d advise others to think twice before doing business here. Staff should be trained better in both communication and customer service.
  • RG
    RL G
    Sep 18, 2025
    1.0
    The lady manager she works here seems like she has hearing aids. She cant hear us properly & instead she assumes wrong about us. I never recommend to take car here. Hertz or Avis and Budget is best which are beside them.
  • RK
    Raj Kumar
    Sep 17, 2025
    1.0
    The lady she’s working here seems like she had hearing aids. She cant able to hear us properly and she assumes another thing. She didnt give me car, she thought that I was lying. I recommend to go to Avis or Budget but not here.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Flagstaff Pulliam Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more at Enterprise Rent-A-Car at Flagstaff Pulliam Airport.

What are the business hours of Enterprise Rent-A-Car at Flagstaff Pulliam Airport?

Enterprise Rent-A-Car is open daily from 8:00 AM to 8:30 PM at Flagstaff Pulliam Airport.