AutoZone Auto Parts

4.2
552 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Route 66 in Flagstaff, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Flagstaff, AZ or call us at (928) 774-4406.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2138 E Route 66, Flagstaff, AZ
86004, United States

Hours

Reviews

4.2
552 reviews
5 stars
327
4 stars
101
3 stars
57
2 stars
23
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude and unhelpful.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided valuable assistance, particularly with diagnostics and part recommendations.

Management Issues

The manager's attitude received negative feedback, with reports of unprofessional behavior and poor customer interaction.

Product Availability

Customers frequently mentioned that the store had the parts they needed in stock, although there were instances of incorrect inventory information.

Overall Experience

While some customers had positive experiences and praised the service, others reported significant frustrations, leading to a divided perception of the store.
  • SS
    Shawn Shepherd
    1 day ago
    2.0
    Polite guy at the counter but as usual Autozone did not have my part and I have to self check. So regardless how polite, terrible service and a wasted trip.
  • YT
    Youshudda Toldya
    Nov 17, 2025
    5.0
    I just want to say as a person from a different state stranded on the side of the road Michaela the store manager Andrew the commercial sales manager in London especially London the parts delivery guy they went out of their way absolutely amazing these are the kind of people that give hope to humanity. You guys are rock stars in your business!!!
  • AJ
    Arnie Johnson
    Nov 10, 2025
    5.0
    We got good service.
  • KS
    Kiyah Shines
    Sep 23, 2025
    1.0
    The manager Vincent literally answered a cell phone call in the middle of assisting me with finding products at the register. Walked away while on the phone multiple times and didn't hang up until I told him that I still needed answers with the things we were looking at. Awful experience 9/20/25
  • IO
    Ivan Ortiz
    Sep 18, 2025
    1.0
    Stopped by to get some fuel line Amber was helping me , she didn't know what I was talking about when she asked from help from the manager, manager was busy talking on the phone , I waited for a bit but nobody came to help

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Flagstaff?

AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for customers.