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Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like John and Rylie for their exceptional service.
Vehicle Condition
Most reviews noted that vehicles were clean and well-maintained, although there were some complaints about receiving defective or dirty cars.
Reservation Issues
Several customers experienced problems with reservations not being honored or vehicles not being available upon arrival, leading to frustration.
Rental Process
The rental process was generally described as easy and efficient, with quick pick-up and drop-off times, although some customers reported long wait times.
Pricing Transparency
There were complaints about unexpected fees and charges, with some customers feeling misled about the final rental costs.
DT
D Taylor
Oct 26, 2025
5.0
Shout out to John for travel recommendations! Lees Ferry was worth the drive and the Birdhouse was so good! Thank you!!
VT
Vic Tso
Oct 9, 2025
5.0
The assistant was extremely helpful. She was thorough in her explanation of the contract. I was hopeless in getting a vehicle but she was able to secure one for me. Very clean vehicle. Loved the vehicle! Check-in was smooth.
AG
Adam Grzenda
Oct 8, 2025
5.0
We had a tire puncture during our trip, and the Alamo team in Flagstaff was incredibly helpful! They quickly directed us to a nearby tire repair shop, and thanks to their assistance we were back on the road in no time. Everyone was friendly, professional, and genuinely cared about helping us. Excellent service — thank you for turning a stressful situation into a smooth experience!
DW
Dana Waldele
Sep 21, 2025
5.0
We rented an SUV. The service was great. Clean vehicle and plenty of space. No hidden fees after we returned it. Would definitely rent from Alamo again. 😁
KJ
Kyra Jones
Jul 26, 2025
3.0
My first day in Flagstaff AZ and I get to the rental car company and I’m given a defective vehicle. (The keys get stuck in the ignition) I’m given the instructions to turn the steering wheel and the keys should release ….. negative I’m being told that someone will call me to exchange the vehicle. No one ever called so I came back to the location. I was given an attitude because the person that was going to exchange the vehicle with me had already left the location, but never called me. Then they expressed frustration by telling me that now they have to turn around and it’s going to be a five minute wait! My only question is if you knew the vehicle was having trouble why did you issue it to me. Rylee needs to have a better attitude. You never know what anybody is going through or facing in their life be kinder show a little bit more grace you chose customer service.
What are the operating hours of Alamo Rent A Car at Flagstaff Airport?
Alamo Rent A Car at Flagstaff Airport is open daily from 8:00 AM. On Mondays, Thursdays, Sundays it closes at 10:30 PM, while Tuesday, Wednesday, Friday, and Saturday it closes at 8:30 PM.
Where is Alamo Rent A Car located?
It is located at 6200 S Pulliam Dr, Flagstaff, AZ 86001, USA.
How can I book a rental car with Alamo at Flagstaff Airport?
You can book through Alamo's website using their Flagstaff location reservation page at https://www.alamo.com/en/car-rental-locations/us/az/flagstaff-pulliam-airport-50d4.html.
What payment options does Alamo Rent A Car accept?
Alamo accepts payment via cash, check, Discover, MasterCard, and Visa.
Does Alamo Rent A Car offer any discounts for active military members?
Yes, Alamo Rent A Car offers discounts for active military members.
What languages are supported at Alamo Rent A Car in Flagstaff?
They provide services in English.
Which nearby car rental agencies are located close to Alamo Rent A Car at Flagstaff Airport?
Nearby car rental agencies include Hertz Car Rental, National Car Rental, Budget Car Rental, Avis Car Rental, and Enterprise Rent-A-Car, providing customers with multiple vehicle options.
Is there any cafe or restaurant near Alamo Rent A Car where customers can wait or have a meal?
Yes, Air Cafe is located nearby where customers can enjoy meals and refreshments before or after their car rental.
Which airport is closest to Alamo Rent A Car at Flagstaff, and how does it impact customers?
Alamo Rent A Car is located at Flagstaff Pulliam Airport, making it convenient for travelers to pick up or drop off rental cars right at the airport.
Are there convenient services like gas stations near Alamo Rent A Car at Flagstaff Airport?
Yes, nearby services include gas stations like Chevron and Swift Travel Center to refuel vehicles conveniently.