Jiffy Lube

4.4
222 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in El Mirage. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
13051 W Thunderbird Rd, El Mirage, AZ
85335, United States

Hours

Reviews

4.4
222 reviews
5 stars
179
4 stars
10
3 stars
7
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the thoroughness and professionalism of the service, with several noting quick and efficient oil changes.

Customer Service

Feedback highlighted friendly and helpful staff, with many customers appreciating the clear communication and explanations provided.

Safety Concerns

A significant safety issue was reported regarding improper handling of oil changes, leading to dangerous situations for some customers.

Wait Times

Several reviews mentioned long wait times, with some customers expressing frustration over delays during their visits.

Pricing Issues

Customers noted concerns about pricing, with some feeling that costs were higher than expected or not competitive.
  • BL
    Brianna Luster
    3 days ago
    3.0
    The customer service team was very polite, however, I was there for an oil change, and there was only one car in the bay when I pulled up, and it took almost an hour. And there was no communication about it, taking that long, which would have been much appreciated.
  • BR
    Brandon Revels
    3 days ago
    1.0
    Never going back to another Jiffy Lube. Went for an oil change left with my truck squeaking. Try and bring it back to get the issue resolved, they try and charge me another $80 just to look at it, when the reason it has an issue now is because I brought it to them in the first place? Robert W. the manager there was no help and took zero accountability. 0/10 not recommended
  • RB
    Ron Beachy
    Nov 12, 2025
    5.0
    Alex was great! He was pleasant, knowledgeable, and efficient. He even found a coupon and applied to my bill saving me a fair amount of money. I’ll be returning for oil changes and other full service issues. 😃
  • RR
    Richard
    Nov 11, 2025
    5.0
    I was at Jiffy Lube today. But I had forgotten the high grade synthetic oil that I got in my wife’s car the last time I was there. Anthony a 12 year military veteran. Let me know that there were still 4000 miles to go on the car before we need to change the oil. So here is this nice young man working on Veterans Day letting me know that we didn’t have to change the oil for a while. He even said God bless you. What a nice way to start the day. Thanks again, Anthony. ✝️
  • PH
    Paul Haney
    Nov 3, 2025
    2.0
    Manager showed me my cabin filter which had obvious signs of rodent activity and asked me if I wanted to replace it. I asked how much it would cost and was quoted $40.00. I knew the filter was only $20 and stated that I would replace it myself. I don’t begrudge them for trying to make a buck but they didn’t even bother shaking the dirty filter over a trash can before returning it to it’s compartment. I had a 50% off coupon for full synthetic oil change which I received for being a “good customer.” The manager couldn’t find the “code” in the system. I had to wait while he called someone and finally he found a $50 off code (not 50%) and applied that. The bill was still over $100. Definitely not worth the hassle. I’m done with them.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service