Enterprise Rent-A-Car

4.3
1114 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

12555 NW Grand Ave, El Mirage, AZ
85335, United States
(623) 583-9920
https://www.enterprise.com/en/car-rental/locations/us/az/el-mirage-5034.html
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About

Car Rental AgencyVan Rental
Need a rental car in El Mirage, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our El Mirage location today.

Location

Enterprise Rent-A-Car
12555 NW Grand Ave, El Mirage, AZ
85335, United States

Hours

Reviews

4.3
1,114 reviews
5 stars
798
4 stars
133
3 stars
44
2 stars
27
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service during both pickup and drop-off.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Customers frequently reported problems with vehicle availability, including receiving a different car than reserved and last-minute changes.

Communication

There were complaints about poor communication regarding rental terms, early closing hours, and lack of support from corporate.

Overall Experience

While many customers had positive experiences, there were notable frustrations regarding service consistency and vehicle reliability.
  • KJ
    K J
    2 days ago
    5.0
    Best management staff EVER!
  • CR
    Cecilia Reyes
    Nov 15, 2025
    5.0
    This rental establishment is hands down the best at giving excellent service and providing an experience that's warm and welcoming and always on point to help with any and all of my questions. Thank you for the team providing me with all that I need. Also, I greatly appreciate the shuttle service they provide for me within a certain radius of the store. Keep it up!!! Y'all are doing an above and beyond service which I see and I appreciate! 🙏🫧✨️💯🙌
  • RM
    Richelle Muth
    Nov 8, 2025
    5.0
    The experience was wonderful. Melanie and Cass were so warm and welcoming! They created a positive and friendly atmosphere. They were quick to complete everything and get us on our way. I highly recommend this branch!
  • RE
    Robert England
    Nov 3, 2025
    5.0
    Location was coinvent. Vehicle was clean inside and out. The employees were friendly and helpful. I have used this location in the past and will use it again.
  • BB
    Bryan Baker
    Oct 11, 2025
    4.0
    Changed from 1 to 4 starts. The branch did not charge me for the extra day and made sure my son and I were quickly taken home after dropping off the car. Original review: I was assigned this rental company after being rear-ended. I had to wait nearly an hour to be picked up from the autobody shop, despite calling ahead. This made me late in picking my son up from school. I just tried to return the car at 3:40PM on a Saturday and they are closed. There is no key drop box or way to return the car. There is no way to speak to an actual human or even leave a message when I call them. There was no notification or communication about the early closing hours.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in El Mirage offer?

Enterprise Rent-A-Car in El Mirage offers a wide range of vehicles including standard rental cars, vans, and luxury cars to fit various needs.

What are the business hours for Enterprise Rent-A-Car in El Mirage?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.