Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone El Mirage #3389 in El Mirage, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Mirage, AZ or call us at (623) 933-0049.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Jose, Ramon, and Earl for their exceptional service.
Product Availability
Several reviews noted issues with product availability, including missing parts and confusion about services offered, such as engine light diagnostics.
Mixed Experiences
While some customers had positive experiences, others reported poor service, long wait times, and unhelpful staff, indicating inconsistency in service quality.
Store Environment
The store was generally described as clean and organized, but some customers experienced delays due to staff being occupied or unresponsive.
AS
angela smith
1 day ago
5.0
ALEXIS AND VIDAL were SO HELPFUL!!! My battery died and they helped correct an issue I had and also they went above and beyond and offered to pick up the battery at a different location due to inconvenience of me having to wait another day for my battery. They are great and always helpful when I come to the store!!! They deserve a raise and kudos!!! Thanks guys!
JL
jose loza
Jan 3, 2026
1.0
Bad customer service never go to this auto zone managers and employees are always rude
LS
Luis Carlos López Samaniego
Dec 29, 2025
2.0
Tuvimos que ir más de 5 veces para recibir un pedido de pickup que ya estaba pagado, todo nos lo fueron entregando por partes porque se les olvidaba ordenarlo y como no lo veían en tienda nos culpaban de que ya lo habíamos recibido cuando ni firma nuestra de recibido tenían. Al final si nos entregaron todo pero después de varios intentos.
Se comprende cuando es error de ellos y no se reciben las piezas a tiempo pero el hecho de que hayan insinuado que estábamos mintiendo no está bien.
SB
Sydney Bradley
Dec 28, 2025
5.0
I've always had a great experience with this AutoZone. And AutoZone in general. This particular time I went I didn't need any help and no one bothered me. When I do need help, they are always eager to get me everything I need.
SS
Stephanie Seeley
Nov 20, 2025
5.0
Amazing customer service after a sub par experience at another autozone location. Thank you so much!!!