AutoZone Auto Parts

4.3
317 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Douglas #2763 in Douglas, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Douglas, AZ or call us at (520) 364-1231.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
401 Pan American, Douglas, AZ
85607, United States

Hours

Reviews

4.3
317 reviews
5 stars
192
4 stars
68
3 stars
27
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.

Product Availability

Customers appreciated the wide selection of auto parts, though some noted that items were often out of stock or not available.

Website Issues

Several customers expressed frustration with the website's usability, indicating difficulties in finding specific parts.

Wait Times

Many reviews mentioned long wait times in-store, with some customers experiencing delays in receiving assistance.

Bilingual Support

The business received positive remarks for its bilingual staff, making it accessible to a wider range of customers.
  • SW
    Steven Williamson
    Oct 7, 2025
    1.0
    Sorry, but your website really sucks. I tried and tried to find a coil for a 1999 Honda CRV and it could not come up. You guys have a lot of work to do on your website. Good luck.
  • KK
    Kirk
    Sep 30, 2025
    5.0
    needed a new battery and husband out of town.Robert when out of his way to help me. he put new battery in and sae small crack in it and caught it then replaced new battery and checked everything. awesome service
  • OG
    Oscar Galaz
    Sep 27, 2025
    5.0
    Muy bien atendido por parte de ulises exelente cervicio
  • MM
    Michelle Martin
    Sep 20, 2025
    5.0
    Who doesn't love Auto Zone?! Always great prices & usually plenty of options to choose from.
  • AC
    Abel Cepeda
    May 29, 2025
    1.0
    Horrible customer service so-called supervisor. Albert says his manager is in a meeting. And that he is a supervisor have a part under warranty that the part has to be paid for or bringing in defected part for them to order new one I have never heard of a store that cannot order a part if it’s under warranty to have it replaced 5/29/25

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Douglas, AZ?

AutoZone Auto Parts in Douglas, AZ is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Does AutoZone Auto Parts Douglas offer in-store pickup and delivery services?

Yes, the store offers in-store pickup, same-day delivery, and curbside pickup services for customer convenience.