Need a rental car in Cottonwood, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cottonwood location today.
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of vehicles despite prior confirmations and unclear policies.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers receiving well-maintained cars while others reported issues.
Parking Challenges
Customers frequently noted difficulties with the parking situation at the location, describing it as overcrowded and inconvenient.
Management Concerns
Multiple reviews expressed dissatisfaction with management, particularly regarding customer service and handling of disputes.
CM
Chris Melton
3 days ago
5.0
Nice selection of vehicles, very accommodating staff, friendly and courteous
ZL
zarsie Lapatis
Jan 30, 2026
1.0
Unprofessional and unknowledgeable staff who can’t answer basic questions.
I made my reservations 5 months before my trip that I’m going to need a bigger vehicle for 6 luggages and they made sure they have the vehicle and found out they don’t have it? 🤦♀️ No available vehicle the day on my trip and tried to give me the smallest car won’t fit 2 luggages. I called 1pm before going in to pick up the vehicle and made sure they have it.
🛑 🛑🛑
Make sure you have your plan B because this people don’t care at all.
I don't usually leave negative reviews but it was rough i had to take my car to LA and park there for 3 weeks and end up paid almost $700 for parking.
AC
Amber Canipe
Jan 29, 2026
2.0
Great staff but horrible parking situation. Makes it very difficult to rent or return a car
KB
Kerri Bickford
Jan 16, 2026
5.0
So fast and happy!!! We rent from them a lot we love their customer service
MM
Michelle Mccallson
Jan 5, 2026
5.0
The guy that originally rented the car to me seemed new but good guy the girl Samantha I dropped the car back off to her was amazing 🤩 thanks enterprise 👍
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