Jiffy Lube

4.4
645 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHANDLER. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
245 W Ocotillo Rd, Chandler, AZ
85248, United States

Hours

Reviews

4.4
645 reviews
5 stars
483
4 stars
65
3 stars
27
2 stars
13
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.

Efficiency

Customers frequently noted the quick service, with many being in and out in under 30 minutes.

Professionalism

Reviews consistently mentioned the professionalism of the staff, with several customers appreciating the knowledgeable technicians.

Cleanliness

The building and grounds were reported as clean and well-maintained, although some noted issues with the waiting area.

Pricing Transparency

Some customers expressed concerns about pricing discrepancies and the need for clearer quotes on the website.
  • SE
    Stacie Erickson
    2 days ago
    5.0
    I was headed back to Casa Grande today when I noticed my car was smoking. I wasn't sure what to do. I pulled into this Jiffy Lube that was nearby. The manager and assistant manager were so helpful! A hose needed to be replaced. I went next door to purchase the hose, and they put it on. I really appreciated what they did for me. I will definitely be bringing my car back for oil changes. Thank you guys, you are awesome!
  • S2
    Stephanie 2CuzTravel
    4 days ago
    5.0
    Love how quick you can get on and out. Staff was very friendly and knowledgeable and didn't try to sell me a bunch of stuff I didn't need like some oil places.
  • JR
    Jessica Riendeau
    Nov 1, 2025
    5.0
    Brought my car in today for an oil change. I usually go to the Val Vista location because experience has been much better there. Thank you Brandon for giving me rein-stilling my faith in the ocotillo location. It’s much closer. You were very thorough and detailed. And I appreciate no scuffs of oil on my car and not having a disassembled glove box from checking the cabin filter like previous oil changes. Everything was perfect. In and out quick! Thank you!
  • DL
    Daniel & Leah
    Oct 23, 2025
    1.0
    I took my vehicle in for an oil change, I left a gift card in the cup holder, it was gone when I got my car back. I called and spoke with Josh, the manager. He said he would ask his employees. Really, who is going to admit to stealing? He also asked the next day. Just told me he would call me the next day. He didn't. When I called him he said his employees denied it, duh! Who could have predicted that? Josh told me he would go to his general manager. Here we are a week later and he hasn't gone to the general manager yet. What is he waiting for? Josh also said the general manager works at his own pace. WHAT??? After he said that he hung up on me. I had to call back three times. He said he was having problems with the phone. I'm calling b.s. it's a landline. Customer service SUCKS!!!!! UPDATE. After leaving this review Jody from corprate called me. She did give me a refund on my service. I appreciate her taking responsibility.
  • DH
    Darren Howard
    Oct 22, 2025
    1.0
    Was shown my cabin filter and engine air filter. They were obviously in need of replacement, once I was told the price to replace then I declined a nb d went next door to orientation and purchased them for half the price. Brought them back and asked if they would put them in. Maybe nb ager was hesitant and sa I d it takes time and really didn't wa nb t to do it. First of all. Bee nb there 3 times and thus is the first they've ever shown me a filter. So the cabin filter was b l ask n meaning they nb ever checked it the first 2 visits. J I at list a consistent customer

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service