Enterprise Rent-A-Car

4.2
949 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Chandler, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Chandler location today.

Location

Enterprise Rent-A-Car
331 E Chandler Blvd, Chandler, AZ
85225, United States

Hours

Reviews

4.2
949 reviews
5 stars
653
4 stars
86
3 stars
50
2 stars
31
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised staff for being friendly and helpful, others reported rude and unprofessional behavior from certain employees.

Staff Recognition

Several customers highlighted the exceptional service provided by specific staff members, suggesting that recognition and rewards for employees could enhance overall service quality.

Vehicle Availability

Customers expressed frustration over vehicle availability issues, with some reporting that their reserved cars were not ready upon arrival.

Rental Process

The rental process is generally described as quick and efficient, although some customers experienced complications with charges and communication.

Cleanliness and Maintenance

While many customers appreciated the cleanliness of the vehicles, there were complaints about receiving poorly maintained cars.
  • JS
    John Sprowl
    2 days ago
    5.0
    Greatest company to rent a car from Enterprise will go to no other rental company the agents are very polite and they handle everything fantastic very happy with the experience with Enterprise Rent-A-Car
  • TK
    Tammy K
    Nov 13, 2025
    5.0
    I had a good experience with this location. Sometimes it's about the way issues are handled more than things going totally smoothly that tells you about customer service. I was given a mini-suv instead of a sedan and ended up needing to trade it back in because I'm not used to driving a tall vehicle. Exchange was handled easily and smoothly.
  • AT
    Anissa Torres
    Nov 10, 2025
    1.0
    Worst customer service I have ever experienced. I called them all day trying to get a reservation and never got helped. They had me running in circles after I was in a car accident and was told a manager was going to call me and I’d be picked up within the hour for a rental, neither never happened. Had me waiting since 10 AM.
  • BD
    Big Daddy
    Nov 8, 2025
    5.0
    Branch can occasionally be crowded, but they make every effort to ensure a speedy check-in and check-out. Overall, friendly staff which engages a customer !
  • MN
    Mia Newell
    Oct 25, 2025
    5.0
    The staff in Chandler was amazing, flexible, efficient and quick. I also appreciate the calls re maintenance to keep me safe. No matter how busy they were, I always felt attended to. You have great staff, don’t forget to recognize them with a bonus or raise!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Chandler?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Downtown Chandler.

What are the rental hours for Enterprise Rent-A-Car in Chandler?

Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.