Safelite AutoGlass

Reviews

• CD

  christina Deherrera

  2 days ago
  1.0
  My glass leaked, I had to have my headliner replaced because they damaged it. The backing of my rear view mirror keeps falling off. I had to go to another Safelite to have everything fixed. Please don't go to this location. Chandler location was much better experience.
• TT

  TheHernandezFam

  Apr 22, 2026
  5.0
  The staff is wonderful! Made me feel at "home" while I waited. Carlos took great care of my Highlander and even cut out another backing for my dashcam. I went in for a windshield replacement, new wipers, and a recaliberation. I am very pleased, as other locations have messed up on the recaliberation, requiring multiple visits to get it corrected. Windshield looks great and is seated perfectly. Thank you.
• MA

  María Ayala

  Apr 21, 2026
  1.0
  Yo tuve muy mala experiencia … lleve mi carro intacto y me lo regresaron rayado y no se quisieron hacer responsable 😡mi carro nunca tenía ningún rayon que mala onda , no recomiendo ese lugar
• JB

  James Briscoe

  Apr 21, 2026
  3.0
  These people took 6 months to get my windshield, they finally called me to tell me they had it while I was out of the country and I said I would call when I get back, now I'm calling for almost a week and nobody answers the phone. I am calling the number on the business card they have me specifically to avoid the Safelite dispatch number that you get off Google maps. Update: Gave a couple stars back because I finally got ahold of them through the tint shop next door, who was doing some tint on my vehicle after the windshield replacement, that went next door and told them to call me. Not even the main Safelite state wide dispatch had a valid number to contact the store. They were very nice and did a good windshield replacement but they really need to fix it correct the phone contact issue.
• JS

  Jean-Marie Schweizer

  Apr 20, 2026
  1.0
  BE CAREFUL! WARRANTY NOT HONORED! After installing a new windshield at this branch, we ended up with wind noises at highway speeds, which we realized about couple of months later since we rarely drive at those speeds. When reporting the noise, we were told that it is outside of the 30-day warranty and sent away suggesting it might be a fan noise. Researching the warranty on Safelite’s website, we learned the 30 days apply to reporting after realizing the issue exists. However, Safelite warrants their work for a lifetime (same owner). We ended up going to the Tempe branch to confirm, and they replaced the windshield under warranty without a blip, suggesting it may have been a bad windshield or there was an issue with the installation. The willingness to blatantly lie to avoid responsibility at this branch is disappointing. I recommend either not getting serviced there if you can avoid it or challenge them if there is anything they say that does not make sense or sounds like deflecting responsibility. Fortunately, there are plenty of other branches, which may be able to help just like the Tempe branch did do us. Thank you, Safelite Tempe.

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