Gerber Collision & Glass

Reviews

• FP

  Frederickthe Photographer

  Oct 7, 2025
  1.0
  My insurance company had me bring my truck over for an estimate. They quoted a fast turn around time and a cheap price. I agreed for them to fix it. I called several times and was always told that the manager wasn't there or everyone was at lunch or that they think the parts came but were damaged. After 3 weeks of being told someone would call me back and no return calls. I took it to Ford on Friday for an estimate, dropped it off on Monday and they fixed it, and I picked it up Thursday.
• GG

  Gary

  Sep 25, 2020
  5.0
  Good job done right
• JP

  J P

  Jun 28, 2019
  1.0
  I had a nightmare experience with this shop. I am disappointed I did not check the negative reviews from Google before taking my car in. I hate to single out anyone but there is clearly some people working there that are inept and should be retrained at their job. I believe the GM wants to the right thing but at the end of the day if your final product is lousy and the people you are involved with are simply incompetent you will always end up with the the same result. A lot of wasted time(from both sides), money being thrown away and an unhappy customer. They have a tracking record of missing things or basically leaving them broken and unfinished, then you are supposed to go hunting down or wait for them to fall apart wile you are driving, which is exactly what has happened. Few examples: Bottom guard non attached bouncing on the ground (same as the other guy), missing antenna parts, wrong parts put in that don't fit in, missing screws or screws that don't match each other, everyday I discover something ruined. I have never seen such lousy work from a so called professional bodywork shop in my life. I hope this review saves the next poor soul from making the same mistake we did.
• KH

  Ken Hesss

  Mar 6, 2018
  2.0
  Weak

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