Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
3.9
155 reviews
5 stars
99
4 stars
12
3 stars
8
2 stars
8
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Repair Quality
While some customers praised the quality of repairs, others experienced incomplete work and issues with their vehicles post-repair.
Timeliness
Numerous reviews highlighted delays in service and completion times, with some customers waiting much longer than expected for their vehicles.
Staff Attitude
Feedback indicated a lack of hospitality and respect towards customers, particularly women, which negatively impacted the overall experience.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with the service while others had significant complaints.
- BLBrandon LopezNov 7, 20252.0Terrible experience with Gerber collision, the only reason I chose to leave even 2 stars is simply because the final work came out decent. I took my wife’s car in for collision repair and it was an absolute nightmare. Everything was going great, and we were first told the car was done sooner than the expected date, so my wife picked up the car only to find the car was not finished, and needed to come back for the window replacement. She decided to take the car and bring it back at a later date, and didn’t make it a mile down the road before the dashboard lit up like a Christmas tree. Countless sensors left undone and not reset which caused her to return the car immediately and have them provide another rental. After returning the car, we then received no updates whatsoever. I finally decided to reach out to them, and they told me the car would be in later that day for my wife to pick up. The day goes on, and she has to reach out to them only to find out that the car will not be in that day. They then proceed to complain while my wife is on the phone about extending the rental another week, despite knowing that my wife only has one day off during the work week and cannot work around their hours to pick up any other day due to traveling an hour both to and from work. These people are unprofessional, and I would not recommend taking any collision, paint, or glass repair here.
- JAJoyce AhlbergNov 7, 20255.0Awesome service on my cars body damage. Never knew it even happened.
- HCHarmony croenneNov 1, 20255.0Update on my previously bad review I spoke to John a manager from Vegas, who is currently helping to rectify the previous situation between myself and Gerber about my car. He was very kind, respectful and honest with me and he has made it a point to make this situation, more amicable and respectful between myself and Gerber collision of Bullhead city I am so grateful that their upper management have finally reached out and They truly do care about their clients and their reputation
- DPDillon PersonOct 14, 20253.0Gerber collision & GLASS, dosnt do glass...
- ARArizona RattleSnakeOct 2, 20195.0If I could give Gerbers 10 stars I would. After my car was hit and ran at the local store parking lot. I was given a date for repairs and within a few weeks my car was complete looking better that ever. Would recommend Gerber to all. Very polite and professional staff. The shop is immaculate! Thank you!!!!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass provide?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
What are the operating hours of Gerber Collision & Glass in Bullhead City?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Gerber Collision & Glass offer a warranty on their repairs?
Yes, all collision and auto glass repairs at Gerber Collision & Glass are backed by a Lifetime Guarantee for as long as you own your vehicle.
Where is Gerber Collision & Glass located in Bullhead City?
Gerber Collision & Glass is located at 3060 Hwy 95, Bullhead City, AZ 86442, USA.
What payment methods does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Gerber Collision & Glass for an estimate or service?
You can call Gerber Collision & Glass at +1 928-763-5577 or email them at info@gerbercollision.com for estimates or service inquiries.
What nearby restaurants can I visit before or after my appointment?
Nearby dining options include Indian Oven Cuisine & Bar, Salute Ristorante & Bar, El Original Pastrami, and The Hut, offering a variety of cuisines and atmospheres near Gerber Collision & Glass.
Are there any nearby storage facilities near Gerber Collision & Glass?
Yes, Bullhead City Self Storage and Storage Stop are nearby storage facilities that customers can access conveniently when visiting Gerber Collision & Glass.
What nearby healthcare providers are close to Gerber Collision & Glass?
Nearby healthcare providers include Tri-State Neurology Muhammad Nayer M.D., Arizona Desert Dermatology, Thunder Mountain Dentistry, and Western Mountain Medical Center, useful for customers needing medical services in the area.
Does Gerber Collision & Glass have an online presence where I can learn more?
Yes, you can visit their website at https://www.gerbercollision.com/locations/bullhead-city-az or follow their Facebook page at https://www.facebook.com/GerberCollision/ for more information and updates.