Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor communication.
Quality of Repairs
The quality of repair work received mixed reviews; some customers were very satisfied with the results, while others reported incomplete or subpar repairs.
Timeliness
Many customers expressed frustration with delays in service and lack of timely updates regarding their vehicle repairs.
Cleanliness and Condition
Several reviews mentioned issues with the cleanliness of vehicles upon return, including dirty interiors and unaddressed minor damages.
Professionalism
There are concerns about the professionalism of certain staff members, with some customers feeling their concerns were not taken seriously.
BL
Brandon Lopez
Nov 7, 2025
2.0
Terrible experience with Gerber collision, the only reason I chose to leave even 2 stars is simply because the final work came out decent.
I took my wife’s car in for collision repair and it was an absolute nightmare. Everything was going great, and we were first told the car was done sooner than the expected date, so my wife picked up the car only to find the car was not finished, and needed to come back for the window replacement. She decided to take the car and bring it back at a later date, and didn’t make it a mile down the road before the dashboard lit up like a Christmas tree. Countless sensors left undone and not reset which caused her to return the car immediately and have them provide another rental.
After returning the car, we then received no updates whatsoever. I finally decided to reach out to them, and they told me the car would be in later that day for my wife to pick up. The day goes on, and she has to reach out to them only to find out that the car will not be in that day. They then proceed to complain while my wife is on the phone about extending the rental another week, despite knowing that my wife only has one day off during the work week and cannot work around their hours to pick up any other day due to traveling an hour both to and from work.
These people are unprofessional, and I would not recommend taking any collision, paint, or glass repair here.
JA
Joyce Ahlberg
Nov 7, 2025
5.0
Awesome service on my cars body damage. Never knew it even happened.
HC
Harmony croenne
Nov 1, 2025
1.0
The team here has no people/hospitality skills they treat women who come in as if they know nothing about their own vehicle they claim to take your car apart to check for damage yet never took my spare tire off which was the main focus of my accident big o tires had to find my bent tire rod when asked why they didnt know it was bent thry said i quote we had to sent it over to big o for that they recieved my car with a fresh wash and full tank when i picked up i had under a half tank and black handprints all over the inside of my car theyre work is subpar i would never recommend them they claim insurence refused to fix many thing but when you speak to insurence they claim gerber said items were unnecessary they also pulled a side panel on my car that they should not have and refused to acknowledge it let alone fix it
Update i did recieved a text from Gerber called immediately was told the person ment to speak to me was not in and would call me back which surprise surprise he never did
DP
Dillon Person
Oct 14, 2025
3.0
Gerber collision & GLASS, dosnt do glass...
JM
Joshua Evan Miller
Jun 10, 2025
5.0
This is before and after of my car they fixed! They did a very good job! Thank you
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass provide?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
What are the operating hours of Gerber Collision & Glass in Bullhead City?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Gerber Collision & Glass offer a warranty on their repairs?
Yes, all collision and auto glass repairs at Gerber Collision & Glass are backed by a Lifetime Guarantee for as long as you own your vehicle.
Where is Gerber Collision & Glass located in Bullhead City?
Gerber Collision & Glass is located at 3060 Hwy 95, Bullhead City, AZ 86442, USA.
What payment methods does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Gerber Collision & Glass for an estimate or service?
You can call Gerber Collision & Glass at +1 928-763-5577 or email them at info@gerbercollision.com for estimates or service inquiries.
What nearby restaurants can I visit before or after my appointment?
Nearby dining options include Indian Oven Cuisine & Bar, Salute Ristorante & Bar, El Original Pastrami, and The Hut, offering a variety of cuisines and atmospheres near Gerber Collision & Glass.
Are there any nearby storage facilities near Gerber Collision & Glass?
Yes, Bullhead City Self Storage and Storage Stop are nearby storage facilities that customers can access conveniently when visiting Gerber Collision & Glass.
What nearby healthcare providers are close to Gerber Collision & Glass?
Nearby healthcare providers include Tri-State Neurology Muhammad Nayer M.D., Arizona Desert Dermatology, Thunder Mountain Dentistry, and Western Mountain Medical Center, useful for customers needing medical services in the area.
Does Gerber Collision & Glass have an online presence where I can learn more?
Yes, you can visit their website at https://www.gerbercollision.com/locations/bullhead-city-az or follow their Facebook page at https://www.facebook.com/GerberCollision/ for more information and updates.