AutoZone Auto Parts

4.4
854 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hwy 95 in Bullhead City, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bullhead City, AZ or call us at (928) 763-9404.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2380 Hwy 95, Bullhead City, AZ
86442, United States

Hours

Reviews

4.4
854 reviews
5 stars
568
4 stars
169
3 stars
60
2 stars
24
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Dee and Justin providing exceptional service.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, and appreciated the quick service in finding and installing these parts.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported poor service, including long wait times and unhelpful staff, indicating inconsistency in service quality.

Management Response

Several reviews mentioned the positive impact of management, particularly John and Dee, in resolving issues and ensuring customer satisfaction.

Pricing and Charges

Some customers expressed dissatisfaction with pricing practices, including unexpected charges for items that were previously complimentary.
  • IS
    Ivan Stein
    3 days ago
    5.0
    I had a truly exceptional experience at AutoZone thanks to Austin and his incredible team. I stopped in because my car had been struggling to start, and I wasn’t sure if it was the battery, the alternator, or something else entirely. Austin immediately stepped in to help. He ran a full diagnostic on my battery and charging system, explained everything in simple terms, and walked me through what the readings meant.When the test showed my battery was on its last leg, Austin helped me pick the right replacement—not just the most expensive one, but the one that fit my car and my budget. His team jumped in right away to help install it, making sure everything was secure and working properly before I left. They even checked my fuses and cleaned the battery terminals just to make sure there were no other issues. I recommend going to Auto zone and asking for Austin.
  • VM
    Violet Munoz
    3 days ago
    5.0
    I had an outstanding experience at AutoZone thanks to Austin P. and his team. From the moment I walked in, they were friendly, knowledgeable, and genuinely eager to help. Austin went above and beyond to answer my questions, find the right parts, and make sure I felt confident in what I was purchasing. The whole team showed great professionalism and customer care, making the visit quick, easy, and stress-free.Their customer service was not only professional but truly caring, which is something you don’t find everywhere. If you want knowledgeable people who go above and beyond for their customers, I highly recommend stopping by this AutoZone and asking for Austin and his team. They’re fantastic and deserve recognition for the excellent service they provide every day.
  • CE
    Christine Elizabeth
    3 days ago
    5.0
    First and Foremost, I’d like to thank the manager Christina .There are three ladies that work at AutoZone that have helped me tremendously. My check engine light came on, So I stopped by to see if I could get the check engine light read. A girl named Rita said, sure, jumped up, followed me to my truck and Plugged it in. We went inside. She read the results to me and recommended that I get a gas cap, a real gas cap lol. Got one right then and there. She told me it could take up to 50 miles before they check engine light went out. Well, lo and behold the check engine light went out. I was so happy it was a simple fix, thank you Rita. since everyone was so nice to me, I figured I head back to see if I could get a key for My rims. I just purchased this truck and it didn’t have one. This time a lady named Crystal showed me what a key was, since I had no idea lol she walked me out to my truck and showed me exactly what to do if I ever got a flat tire. Christina, the manager saw Crystal showing me what to do and she just praised Crystal for her above and beyond customer service skills. Christina then showed me a few things that I didn’t know about my truck. Being a woman in an auto store is very intimidating, but to have three women like this working in one place is the best decision Your company could’ve ever done. It may seem small to you, but it’s very large to me. Thank you AutoZone for hiring knowledgeable and friendly staff.
  • KV
    Karen Verbryck
    3 days ago
    5.0
    Crystal Rita and Christina at AutoZone deliver exceptional customer service every time. They are friendly, knowledgeable, and genuinely committed to helping customers find the right parts and solutions. Whether it's answering questions, looking up hard-to-find items, or offering hands-on support, they go above and beyond with patience and professionalism. Their positive attitude and attention to detail make the experience fast, easy, and stress-free. Crystal Rita and Christina are the kind of employees who make AutoZone a place you can trust and return to with confidence.
  • DA
    Derrick Alfred
    3 days ago
    5.0
    Is there a 6 star rating? I would definitely give this shop that extra star. Top notch service, professionalism, and overall knowledge. I’m greeted the second I walk in the door every time I come in. It makes being a do it yourself kind of guy much easier with the support I get from your store. I couldn’t get the work done on my cars, boat, and toys done without your help. Well, the crew here, their manager, and YouTube videos. My favorite auto parts store by far. The most friendly, amazing staff. Keep up the good work. I appreciate you.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Bullhead City?

AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:30 AM to 10:00 PM.

Where is AutoZone Auto Parts located in Bullhead City?

It is located at 2380 Hwy 95, Bullhead City, AZ 86442, United States.