Pilot Travel Center

3.5
2476 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Avondale, AZ! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
900 N 99th Ave, Avondale, AZ
85323, United States

Hours

Reviews

3.5
2,476 reviews
5 stars
979
4 stars
499
3 stars
339
2 stars
161
1 star
498

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently reported dirty restrooms and showers, with many noting issues such as mold, lack of toilet paper, and unclean towels.

Customer Service

Feedback on staff behavior was mixed; while some employees were praised for their friendliness, many reviews highlighted rude or unhelpful service, particularly from management.

Facilities

The facility was criticized for long wait times for showers and poor maintenance of amenities, including broken equipment and inadequate parking.

Parking Issues

Numerous reviews mentioned difficulties finding parking, with complaints about overcrowding and strict enforcement of parking policies.
  • MH
    Muhriddin Habibullayev
    2 days ago
    1.0
    The worst Pilot I've ever seen in my life.
  • TT
    T
    Jan 1, 2026
    4.0
    Very busy truck stop with fuel, diesel, RV dump site, air compressors, mini store for food, drink, milk/bread staple groceries etc. In store Wendy's & Subway with a drive through. Offers showers and laundry. Free semi truck parking. No Bobtails allowed. Friendly and helpful staff. On-site security officers 24/7. The parking lots and surroundings have lots of trash from littering is the only negative thing noticed.
  • DO
    daler obidov
    Dec 26, 2025
    5.0
    Tell others about your experience
  • DS
    David Sanders
    Dec 9, 2025
    1.0
    Parking lot is one of the most trashy I've ever seen. It's gross. I'm not going to bother to comment about inside.
  • KI
    Khasan Ikromov
    Dec 7, 2025
    5.0
    It’s a always busy truck stop, but the staff are nice. Especially the guy named Dan, he’s very friendly and helpful. He is a awesome!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.