Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service from specific employees like Cameron and Matt.
Reservation Issues
Numerous reviews mentioned problems with honoring reservations, including unavailability of reserved vehicles and last-minute cancellations.
Vehicle Condition
Some customers reported receiving vehicles in poor condition, with issues like dents, scratches, and maintenance problems.
Pricing Concerns
Several reviews noted dissatisfaction with pricing, including unexpected charges and perceived high costs.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about rude staff and deceptive practices.