Enterprise Rent-A-Car

4.1
777 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

10625 W. Roosevelt Street, Avondale, AZ
85323, United States
(623) 474-4180
https://www.enterprise.com/en/car-rental/locations/us/az/phoenix-avondale-50k2.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Avondale, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Phoenix Avondale location today.

Location

Enterprise Rent-A-Car
10625 W. Roosevelt Street, Avondale, AZ
85323, United States

Hours

Reviews

4.1
777 reviews
5 stars
519
4 stars
65
3 stars
38
2 stars
27
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, several customers reported rude or dismissive behavior and poor communication.

Reservation Issues

Numerous customers experienced problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.

Vehicle Condition

Some customers reported receiving vehicles that were not clean or well-maintained, with issues such as bad smells and visible damage.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including unexpected charges and perceived high costs.
  • RM
    Rossie Medina
    3 days ago
    1.0
    Lazy workers call to let them know I'll be 5 minutes late. He was outside with a tablet and still didn't want to help me.👎 I had all my information in too. DL and card payment.
  • DP
    Debbie Palmer
    3 days ago
    5.0
    I had excellent customer service from Cameron Sheppard. He patiently explained all the controls and features of my rental SUV before I left the lot. I returned my rental early, and Cameron contacted me to explain the final charge to my credit card. Cameron is professional and kind. I am grateful for his assistance and patience.
  • JA
    Juan Alvarez-Vega
    Jan 4, 2026
    5.0
    Great place to rental many types of cars, staff are super friendly and knowledgeable when it comes to the whole rental experience.
  • WS
    Won't Stop
    Dec 28, 2025
    1.0
    If you’re in the Air Force or military, I strongly recommend not using Enterprise in Avondale. I’ve served 28 years in the U.S. Air Force, traveled all over the world, and I have never felt so disrespected. The staff was rude, dismissive, and dishonest. If you’re told they will provide drop-off or pick-up service for an appointment, do not rely on it—it was not honored. As a woman, a person of color, and a military member, this was an extremely disappointing experience. No one should be treated this way. Save your money and go somewhere else
  • KS
    katelyn Smith
    Dec 24, 2025
    5.0
    Dan, thank you for a great car ride to enterprise. I truly enjoyed our conversation in such a short ride. Rudy, Cameron and Matt, thank you for exceptional service. I truly enjoyed our conversation while you were getting my car. I have been using that location for years and the service is always amazing.
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Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Avondale offer?

Enterprise Rent-A-Car in Avondale offers a wide range of rental vehicles including cars, vans, and luxury cars, along with flexible rental options and airport pickup services.

Where is Enterprise Rent-A-Car located in Avondale?

Enterprise Rent-A-Car is located at 10625 W. Roosevelt Street, Avondale, AZ 85323, USA.