Enterprise Rent-A-Car

Reviews

• LJ

  L J

  Feb 19, 2026
  1.0
  I use enterprise all the time and this has to be the worst customer service to date. I dont post negative reviews often as we all have bad days I get it. The lady on the front counter was not very friendly or helpful. They tried to charge me more because of Nascar being in town but when I called other locations the charge was not that high . I do not recommend using this location. Scottdale rent a car hands down is the best. If management reads this please train the very short brown hair older woman on how to talk to customers.
• LW

  Leah Wood

  Feb 18, 2026
  1.0
  My boyfriend has to rent a car after a car accident and the insurance is supposed to cover it. The person over the phone did not tell us we had a $50 deposit, or that the debit card has to be from a major bank, so we drove 30 minutes for nothing. Nobody has been helpful, only making us work harder after we’re recovering from a car accident. This business needs better communication so people don’t waste their time driving for nothing.
• CH

  Chris H.

  Feb 16, 2026
  5.0
  Removed previous review. The branch manager Rudy was so apologetic after a mixed up with getting vehicles out to us on a Sunday. Rudy couldn’t have been cooler about the whole situation. Helped get us going immediately this morning and was super easy to work with. 10/10 will work with them again when we come back in March.
• RJ

  RICHARD JACOBS

  Feb 13, 2026
  5.0
  ALWAYS Quick, Efficient, & Accurate Checkins & Returns at the Enterprise Roosevelt Office !
• NS

  Norma Scott

  Jan 24, 2026
  5.0
  Very good customer service at the desk today…she was the only one working there and she took care of us. She had a long line and she was very patient with everyone in line. Thank you to the lady that took her of me and my husband on Saturday. You are awesome.