Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in West Memphis.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
167 reviews
5 stars
155
4 stars
5
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently praised the quick and efficient service, often completing oil changes in under 20 minutes.
Staff Knowledge
Many reviews highlighted the staff's knowledge and professionalism, particularly mentioning Joe and his team as being exceptionally helpful.
Customer Experience
Overall, customers reported positive experiences with friendly and courteous service, although there were a few complaints about specific incidents.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, noting discrepancies between quoted and final prices, as well as higher costs compared to other locations.
- ZLZee Live5 days ago5.0They are polite, effective, & cost efficient. Def recommend for anyone living in the area
- GSGena SnowdenJan 6, 20265.0Codin, Joe and Ken were amazing! This location is absolutely wonderful! Whenever I'm in West Memphis, I'll definitely come here. They take great car of you for sure. :)
- AMAundrae MackJan 3, 20265.0Staff was top tier. The employee seemed to work together well. This is my vehicle with a diesel engine. They checked and double checked everything. I highly recommend this location.
- TJTonya JacksonJan 2, 20265.0This is my second time coming. So that tells you I was pleased with the service. The guys are very knowledgeable and polite. I will be back!
- RNRachel NewsomDec 30, 20255.0I had an excellent experience at the Valvoline in West Memphis, AR! From the moment I pulled in, I was greeted with friendly faces and outstanding customer service. The manager, Joe, was extremely professional, knowledgeable, and made sure everything was explained clearly before any work was done. The whole team worked efficiently, treated me with respect, and had me in and out quickly while still making sure my car was well taken care of. It’s so refreshing to find a place that truly values their customers and takes pride in their work. This will absolutely be my go-to location for oil changes from here on out. Highly recommend!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer at West Memphis?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance services including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
What are the operating hours of Valvoline Instant Oil Change at 308 W Service Rd in West Memphis?
The facility is open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM. It is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25) in 2025.
Do I need an appointment to get an oil change at this Valvoline location?
No appointment is required; walk-ins are welcome for all maintenance services at this location.
What payment methods are accepted at Valvoline Instant Oil Change in West Memphis?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
How can I contact Valvoline Instant Oil Change at 308 W Service Rd?
You can reach them by phone at +1 870-394-3951 or use their alternate number +1 800-327-8242 for inquiries.
Where is Valvoline Instant Oil Change located in West Memphis?
It is located at 308 W Service Rd, West Memphis, AR 72301, USA.
What nearby places can I visit before or after servicing my vehicle at Valvoline Instant Oil Change?
You can visit the Mid-Continent shopping center and hotel or grab fuel at the nearby Kroger Fuel Center located close by.
Are there banking services close to Valvoline Instant Oil Change in West Memphis?
Yes, Fidelity Bank and FidelityBank mortgage services are nearby, convenient for banking needs while getting your vehicle serviced.
Is there a grocery store or pharmacy near Valvoline Instant Oil Change?
Kroger supermarket and pharmacy are located nearby, perfect for picking up groceries or prescriptions during your visit.
What wellness and health facilities are near Valvoline Instant Oil Change?
Nearby wellness options include Fitnezz Fanatik Wellness Studios, Holt Therapy and Wellness, and Small Talk speech therapy, providing health services that can complement your busy day.