Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Flying J Travel Center in West Memphis, AR!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
1,488 reviews
5 stars
515
4 stars
334
3 stars
222
2 stars
101
1 star
316
What are people saying?
AI-generated from recent customer reviews
Shower Issues
Numerous customers reported problems with the showers, including lack of hot water, long wait times, and unclean conditions.
Staff Performance
Feedback on staff was mixed; while some employees received praise for their friendliness, many reviews highlighted poor service and unprofessional behavior.
Cleanliness
The cleanliness of the facilities, particularly restrooms and showers, was frequently criticized, with many customers describing them as dirty and poorly maintained.
Parking and Fuel
Customers expressed frustration with the parking situation, noting that many spots were reserved and fuel pumps often malfunctioned.
Food Quality
The quality and availability of food options were often mentioned negatively, with reports of closed restaurants and unsatisfactory food service.
- APAdi PopDec 16, 20251.0Showers don't have hot water but when I ask for even a cold shower they don't let me !this is the worst truck stop by reviews nothing work here :toilets ,showers ,pump only one side ,I will avoid this location on future
- IPIrma PaizDec 7, 20255.0Thank you! Robert for welcoming us with your positive greetings. Pilot keep giving jobs to great people like Robert.
- MMMirsad MašinovićNov 30, 20251.0Worst shower in my 20 + years driving over the road
- DDDovud DavidovNov 29, 20251.0The mechanic is being discriminatory by asking me a lot of unnecessary questions about my PTI.i came here to do oil change
- MMMiss Iva (iva momiva)Nov 24, 20251.0TRUCKERS BEWARE! SHOWER SCAM! DONT GET THE GAS HERE! The staff is running a shower scam at this location! They let the board say 13 waiting and all showers are full but none of the showers were being used or broken. But you can pay the janitor or staff separate(a "hook up" he called it) in cash to get a shower and it magically works or go to another truck stop! As a trucker When i spend $700 for diesel full and have a rewards card i know my shower should be free and clean! I'm going to another location to shower. I definitely WON'T PUMP GAS HERE EVER AGAIN! They need to be fired!
Frequently Asked Questions About Flying J Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at Flying J Travel Center in West Memphis, AR?
Flying J Travel Center offers diesel lanes, showers, prime parking spaces, diesel mobile fueling, premium Wi-Fi, ATM, CAT scale, check cashing, propane services, game room, lottery, truck parking spaces, public laundry, and electric vehicle charging stations.
What fuel options can I find at this Flying J Travel Center location?
The location provides gasoline, diesel, and DEF with high-speed pumps to keep you moving efficiently on the road.
Are showers available at the Flying J Travel Center in West Memphis?
Showers are available at many locations; you can check specific locations and shower availability using the store locator tool at https://locations.pilotflyingj.com/search.
What are the payment methods accepted at Flying J Travel Center?
Payment options include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, Android Pay, contactless payments, and cash.
Is overnight parking available and what are the rules at Flying J Travel Center West Memphis?
Overnight parking is available; however, we recommend contacting the store directly for location-specific parking rules and guidelines.
Where is Flying J Travel Center located in West Memphis?
It is located at 3400 Service Loop Rd, West Memphis, AR 72301, United States.
What are the operating hours of Flying J Travel Center in West Memphis?
Flying J Travel Center is open 24 hours a day, 7 days a week, including holidays with regular hours.
Can customers reserve parking and purchase gift cards at Flying J Travel Center?
Yes, customers can reserve parking and purchase eGift cards through the Pilot app or via the provided quick links.
What nearby hotels are located close to Flying J Travel Center in West Memphis?
Nearby hotels include Roadway Inn, American Inn & Suites West Memphis, Rodeway Inn West Memphis I-40/I-55, Deluxe Inn, and Express Inn West Memphis.
How can nearby restaurants like Denny's or Taco Bell be useful during a visit to Flying J Travel Center?
Customers can enjoy additional dining options at nearby restaurants such as Denny's and Taco Bell, perfect for breakfast, lunch, or dinner before or after fueling and rest at Flying J Travel Center.