Business Details
About
Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in West Memphis, AR!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
1,477 reviews
5 stars
510
4 stars
333
3 stars
221
2 stars
101
1 star
312
What are people saying?
AI-generated from recent customer reviews
Shower Issues
Numerous customers reported long wait times for showers, lack of hot water, and unclean facilities, leading to significant dissatisfaction.
Cleanliness
While some reviews noted clean showers and areas, many customers highlighted filthy restrooms and dirty conditions overall.
Customer Service
Feedback on staff was mixed; some praised friendly employees, while others criticized rudeness and lack of assistance.
Food Quality
Customers expressed disappointment with food options, including poor quality and limited availability, especially after the closure of the Denny's.
Parking Concerns
Many reviews mentioned issues with parking availability, including a high number of reserved spots and tight parking conditions.
- TBThe Carolina Boss5 days ago1.0They do not have hot water for showers. According to a few people it has been awhile. How do you upgrade the truckstop, then turn around & forget to get the showers ready?
- SBStephanie BNov 16, 20253.0I chose the Flying J because they do have a lot of truck parking. I went in for a shower the middle of the day and was told there was no hot water and it wouldn't be on until Monday this was November 11th 2025. I wish there was a way it could have updated in the app I may have chose a different spot other than that the place is clean and the showers were clean( I did wind up taking a cold shower) and customer service was okay there was a girl behind the counter that just steady on her phone but it was a nice place and clean. They also have a driver area where you can watch TV and a laundry
- JMJohn MaverickNov 15, 20251.0About a year ago I had to do some work in Memphis and the management at this location agreed to let me stay overnight. I was a regular customer here for months because of that. Then one night the police knock on my car door and tell me to leave. I was given no explanation, just that I wasn't allowed back here. Also the food was crap. So if you are looking for food or overnight parking look somewhere else.
- KKKdubNov 13, 20251.0Always dirty. Typically several Diesel pumps or DEF pumps will be out of order. Fuel residue polluts the fuel islands. Parking Always full. Parking lot is filled with BIG pot holes and trash I'm a Company OTR Driver and this location is a prescribed fuel stop, so I must comply. Such a disappointing place.
- DPDes PerkinsNov 11, 20254.0Showers were nice and clean and smelled good too! Nice place to stop and shower
Frequently Asked Questions About Flying J Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at Flying J Travel Center in West Memphis, AR?
Flying J Travel Center offers diesel lanes, showers, prime parking spaces, diesel mobile fueling, premium Wi-Fi, ATM, CAT scale, check cashing, propane services, game room, lottery, truck parking spaces, public laundry, and electric vehicle charging stations.
What fuel options can I find at this Flying J Travel Center location?
The location provides gasoline, diesel, and DEF with high-speed pumps to keep you moving efficiently on the road.
Are showers available at the Flying J Travel Center in West Memphis?
Showers are available at many locations; you can check specific locations and shower availability using the store locator tool at https://locations.pilotflyingj.com/search.
What are the payment methods accepted at Flying J Travel Center?
Payment options include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, Android Pay, contactless payments, and cash.
Is overnight parking available and what are the rules at Flying J Travel Center West Memphis?
Overnight parking is available; however, we recommend contacting the store directly for location-specific parking rules and guidelines.
Where is Flying J Travel Center located in West Memphis?
It is located at 3400 Service Loop Rd, West Memphis, AR 72301, United States.
What are the operating hours of Flying J Travel Center in West Memphis?
Flying J Travel Center is open 24 hours a day, 7 days a week, including holidays with regular hours.
Can customers reserve parking and purchase gift cards at Flying J Travel Center?
Yes, customers can reserve parking and purchase eGift cards through the Pilot app or via the provided quick links.
What nearby hotels are located close to Flying J Travel Center in West Memphis?
Nearby hotels include Roadway Inn, American Inn & Suites West Memphis, Rodeway Inn West Memphis I-40/I-55, Deluxe Inn, and Express Inn West Memphis.
How can nearby restaurants like Denny's or Taco Bell be useful during a visit to Flying J Travel Center?
Customers can enjoy additional dining options at nearby restaurants such as Denny's and Taco Bell, perfect for breakfast, lunch, or dinner before or after fueling and rest at Flying J Travel Center.