Enterprise Rent-A-Car

3.9
282 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1105 Ingram Blvd, West Memphis, AR
72301, United States
(870) 733-9320
https://www.enterprise.com/en/car-rental/locations/us/ar/west-memphis-561e.html
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About

Car Rental AgencyVan Rental
Need a rental car in West Memphis, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Memphis location today.

Location

Enterprise Rent-A-Car
1105 Ingram Blvd, West Memphis, AR
72301, United States

Hours

Reviews

3.9
282 reviews
5 stars
166
4 stars
36
3 stars
17
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly at the West Memphis location.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including reservations not being honored and customers receiving different cars than expected.

Cleanliness

Customers generally reported that the rental cars were clean and well-maintained, although there were some complaints about receiving dirty vehicles.

Communication Issues

Numerous customers experienced difficulties with communication, including long wait times for phone responses and lack of updates regarding reservations.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about poor service and unprofessional behavior at times.
  • EC
    Elaine Cook
    3 days ago
    5.0
    I have rented from Enterprise numerous times before and will continue to do so. I like the fact that they treat every customer with the same quality service. They have always had the vehicle I’ve wanted to rent.
  • KJ
    Kedric Jarrett
    Nov 11, 2025
    5.0
    Take care of all your needs when it comes to renting from Enterprise
  • CD
    Charles Denison
    Nov 10, 2025
    1.0
    I’d rate it zero stars if I could. Incompetent employees, incompetent management and terrible customer service.
  • CF
    Charles Fischer
    Nov 5, 2025
    5.0
    My company rented a car for me and everything was great 👍
  • KR
    Kendrix Rogers
    Oct 21, 2025
    5.0
    The ladies customer service at the West Memphis, AR location was excellent from picking up the vehicle to returning the vehicle. Will definitely be renting from this location in the future.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in West Memphis offer?

They offer a wide range of vehicles including cars, vans, and luxury rentals with flexible options.

Where is Enterprise Rent-A-Car located in West Memphis?

The location is at 1105 Ingram Blvd, West Memphis, AR 72301, USA.