TLG Peterbilt - Fort Smith

4.5
311 reviews

About

Truck DealerTruck Repair ShopUsed Truck DealerTruck Rental AgencyTruck Parts SupplierTruck Accessories Store
At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

TLG Peterbilt - Fort Smith
6915 Alma Hwy, Van Buren, AR
72956, United States

Hours

Reviews

4.5
311 reviews
5 stars
233
4 stars
37
3 stars
17
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Repair Efficiency

Many reviews noted quick turnaround times for repairs, with several customers expressing satisfaction with the speed and quality of service.

Parts Availability

The parts department received positive feedback for being knowledgeable and helpful, although there were some complaints about incorrect parts being sold.

Mixed Sales Experience

While some customers had positive experiences with sales, others reported issues with transparency and follow-up regarding vehicle purchases.

Cleanliness and Organization

The facility was frequently described as clean and well-organized, contributing to a positive customer experience.
  • AA
    Anonymous
    5 days ago
    5.0
    Very professional very quick very helpfull this guys right here are the best.
  • GJ
    Greg Johnson
    Sep 9, 2025
    5.0
    I want to think the mobile tech Dillon for going above and beyond yesterday to get me fixed and off of the side of I-49. I originally called Peterbilt of Lowell and they said I needed to have it towed to their shop because it was a big job and it couldn't be fixed on the side of the road. Dillon said he had the part and could be to me in no time. This was late in the afternoon in Rogers Arkansas. he drove an hour to fix my truck and once he got there he had it fixed in 15 minutes. Just an all around good dude with a great attitude. Thanks again.
  • MC
    malvette christopher
    Aug 24, 2025
    5.0
    Great place to go
  • JG
    joe gilbert
    Aug 24, 2025
    5.0
    I had a side Glass Explode on my 2026 Peterbilt while I was driving down the road at 70 mph for no apparent reason and I called TLG Peterbilt-Fort Smith Arkansas and they got me in right away and replaced it under warranty however it did take 4 1/2 HRS to do the repairs I really don’t understand that part however the stuff was awesome Thank you guys for all you did for me
  • SK
    Shawn KP
    Jun 11, 2022
    1.0
    I don't like there sales rep. They don't believe in going the extra mile to help you.

Frequently Asked Questions About TLG Peterbilt - Fort Smith

What types of trucks can I purchase at TLG Peterbilt - Fort Smith?

You can purchase new and used Peterbilt trucks at TLG Peterbilt - Fort Smith.

What services does TLG Peterbilt - Fort Smith offer?

They offer heavy duty truck service, body shop services, leasing, and rental options.