Safelite AutoGlass

4.0
239 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Springdale area, turn to Safelite AutoGlass . Those in central Springdale or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 3546 W Sunset Ave, Safelite AutoGlass Springdale repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
3546 W Sunset Ave, Springdale, AR
72762, United States

Hours

Reviews

4.0
239 reviews
5 stars
170
4 stars
10
3 stars
4
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and communication throughout the service process.

Quality of Work

While some reviews noted excellent quality of repairs, others reported issues such as improper calibration and leftover debris, indicating inconsistency in service quality.

Scheduling Issues

Several customers experienced problems with scheduling and appointment management, including missed appointments and delays in service.

Cleanliness and Care

Multiple reviews mentioned concerns about cleanliness, with reports of leftover glass debris and messy interiors after service.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced or not transparent.
  • SM
    SUE MCGARRAH
    Dec 21, 2025
    5.0
    Very helpful and friendly staff. Easy to book appointment and the work was exceptional.
  • TJ
    Travis Jackson
    Dec 21, 2025
    5.0
    Nice representative…quick service…quality repair
  • TM
    Tjjackson11 MAC
    Dec 21, 2025
    5.0
    Nice representative…fast service…quality repair
  • DP
    Daniel Pugh
    Dec 12, 2025
    1.0
    Refused to change just a windshield without a camera recalibrate on a tesla model y. Even tesla does not calibrate the camera when you buy it new, its just push a button and drive to relearn but they wouldnt do it or have a release waiver to sign. The manager said the company would not allow it period and refused to call his boss for me to try and see. I will never do business with this company again regardless of the vehicle. Update: I understand some vehicles require recalibration but on a tesla its as simple as pushing a button to clear the previous calibration then driving the vehicle to recalibrate the cameras, it doesnt require someone else to drive my vehicle for hours in traffic and risk an accident or other damage to my vehicle. I was fine with the recalibration I just am not okay with someone driving my vehicle for a couple hours to do something that I myself can do. When I bought the car new I had to do the calibration process on the road, tesla does not even do it. I tried to comply by allowing the tech to ride along while I drove but that was refused as well stating that I cannot be in my vehicle while someone joy rides for a couple hours.
  • KW
    Kerry Wheeler
    Dec 11, 2025
    1.0
    Used cheap Chinese glass for the windshield replacement and my interior was an absolute mess afterwards, I also have permanent black handprints stained on my light gray interior next to my window. Further, my dash cam was NOT recalibrated correctly and FELL OFF my windshield while I was driving almost causing an accident. I will NEVER be using Safelite again. No way will I be "scheduling a no-cost appointment to address the issues" why would I trust you incompetent people to touch my car again? I'm making another insurance claim, and using this interaction as proof, you guys can pay for someone else to do it.

Frequently Asked Questions About Safelite AutoGlass

What auto glass services does Safelite AutoGlass in Springdale offer?

Safelite AutoGlass in Springdale offers windshield repair and replacement, vehicle glass repair and replacement, chip and crack repair, advanced safety system recalibration, power window repairs, and windshield wiper replacement.

Where is Safelite AutoGlass located in Springdale?

Safelite AutoGlass is located at 3546 W Sunset Ave, Springdale, AR 72762, United States.