Pilot Travel Center

3.8
1478 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Springdale, AR! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
5660 W Sunset Ave, Springdale, AR
72762, United States

Hours

Reviews

3.8
1,478 reviews
5 stars
654
4 stars
345
3 stars
218
2 stars
84
1 star
177

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Numerous complaints about limited parking availability and high fees for reserved spots, with many drivers unable to find a space despite paying.

Cleanliness

Consistent reports of dirty restrooms and showers, with some customers expressing disgust at the overall cleanliness of the facility.

Customer Service

Mixed feedback on staff friendliness, with some positive mentions of helpful employees, but many complaints about rudeness and lack of professionalism.

Amenities

Lack of fresh food options and slow service at fuel pumps, with several customers noting that the store was often out of basic supplies.
  • BB
    Brandon
    Dec 26, 2025
    5.0
    More of a fuel stop with a cat scale yeah there’s some food and beverages it has a very tiny parking lot and everyone of them are reserved (pay to park)
  • JN
    Jo Night
    Dec 19, 2025
    1.0
    Do not park here. They try scamming truckers out of money when to pay for a spot and the guy told me it was going to be $40 cash you never have. I paid for a parking spot $40 for one night
  • EL
    END OF ROAD LLC
    Dec 18, 2025
    1.0
    Arrived and truck parking was full but I asked since trucks were parking siderail if I could. Clerk said yes and told me where to move to. About 4 hours after going to sleep, the manager came knocking and told me to leave. I explained I couldn't and had permission to park. She said she was kicking everyone out. Now I can't shower or fuel there in the morning and messes up my delivery time.
  • AG
    Abdalla Gesade
    Dec 13, 2025
    1.0
    This the worst place ever I have been they charge me $27 at night and I don’t want to come back here.
  • CJ
    Co Jo
    Nov 28, 2025
    5.0
    Jay from the Russellville location was super helpful and friendly! Thank you Jay for great service!!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.