Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Springdale, AR!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
1,472 reviews
5 stars
651
4 stars
345
3 stars
218
2 stars
84
1 star
174
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Restrooms and showers were reported as dirty and poorly maintained, with multiple customers expressing dissatisfaction with the overall cleanliness of the facility.
Parking Issues
Customers frequently mentioned limited parking availability, high fees for reserved spots, and issues with non-paying vehicles occupying reserved spaces.
Customer Service
While some staff were noted as friendly and helpful, there were numerous complaints about rudeness, lack of professionalism, and understaffing.
Fueling Experience
Many customers experienced problems with slow pumps, malfunctioning card readers, and dirty fueling areas.
Food Quality
The quality and availability of food options were criticized, with reports of old or unappetizing food and a lack of fresh items.
- RCRobert ChurchNov 7, 20254.0I was thrilled this location has Arkansas Post Cards. Pilot has always had good gas and a reasonable shopping area with good selection
- CCChristina ChohonOct 10, 20255.0Quick in & out. Clean restrooms, good coffe and a full tank of fuel in a short 10 minute stop.
- RTROCK TRUCKEROct 4, 20252.0This Pilot has about 40 tractor-trailer parking spots that are easy to back into. However, they are all Reserved pay-to-park only. If you fuel in the middle isles and pull up after, you cannot get out until the trucks on the outer isles leave first because there is sidewalk curb blocking the middle isles.
- DDDrivenOct 1, 20253.0Good for diesel fuel. Truck parking fills fast.
- MWMichael WeedSep 8, 20252.0This place has always been lacking, even when I drove OTR years ago. This time stopped to fuel the bike, and the card reader wouldn't work, went inside, 6 people in line, and one person behind the counter. When I finally got up there the excuse was, "OH, those things are old and sometimes don't work." UPDATE THEM! Then lo and behold the system locked up...Trust me find a different place to fuel up.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Springdale, AR offer?
Pilot Travel Center offers gasoline, diesel, DEF fuels, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and driver amenities such as CAT scales and truck parking spaces.
Are the Pilot Travel Center in Springdale's hours of operation open 24/7?
Yes, this location is open 24 hours a day, 7 days a week, including holidays with regular hours.
Does the Pilot Travel Center in Springdale provide shower facilities?
Showers are offered at some locations; for specific availability and pricing at Springdale, please contact the store directly or use the store locator tool.
What payment methods can I use at Pilot Travel Center in Springdale?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash payments.
Can I reserve parking or showers through an app for the Pilot Travel Center in Springdale?
Yes, you can use the Pilot MyRewards app or reserve parking via the Reserve Now app linked on their website.
Is electric vehicle charging available at the Pilot Travel Center in Springdale?
Yes, Electric Vehicle Charging is one of the services provided at this location.
What nearby dining options are available around Pilot Travel Center in Springdale?
Nearby dining options include Burger King, KFC, Chick-fil-A, Popeyes Louisiana Kitchen, Chipotle Mexican Grill, Panera Bread, and Thai Spice.
Where can I find propane services near the Pilot Travel Center in Springdale?
Blue Rhino Propane Exchange is a nearby propane supplier located close to Pilot Travel Center.
Are there financial or postal services near the Pilot Travel Center in Springdale?
Yes, Western Union is located nearby providing financial services and money transfer options.
How can the nearby CAT Scale at Pilot Travel Center assist truck drivers?
All Pilot locations including Springdale have CAT scales for truck weighing, helping drivers comply with regulations and manage loads efficiently.