Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Springdale, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Springdale location today.
Location
Hours
Reviews
4.0
423 reviews
5 stars
274
4 stars
42
3 stars
19
2 stars
10
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Peter, Maddie, and Olivia for their exceptional service.
Payment Issues
Several reviews highlighted frustrations with payment methods, particularly the refusal to accept cash or out-of-state debit cards, which complicated the rental process for some customers.
Reservation Problems
Numerous customers reported issues with reservations, including not having the reserved vehicle available upon arrival and last-minute cancellations due to vehicle availability.
Cleanliness and Vehicle Condition
While some customers noted that vehicles were clean and well-maintained, others reported receiving dirty cars or vehicles with issues, indicating inconsistency in vehicle condition.
Long Wait Times
Customers frequently mentioned long wait times for service, both in-store and on the phone, which contributed to a negative rental experience.
- LHLouann Hays5 days ago5.0Quick and friendly pick-up and delivery. Great car too!
- JKJandi KarimeJan 2, 20261.0Tried to rent a car at 12 took over an hour to get service, employees girlfriend arrived and they started chit chatting very unprofessional. Didn’t allow us to pay with cash or tap nor debit card cause it was out of state card it’s 2026 everywhere accepts tap or the old fashion way of cash. Making it impossible to rent a car. Like cmon people you guys want sales stop making it impossible to pay. When I tried using my card to pay for rental they refused and said it had to be on whoever rented the car’s name even though it’s literally on my husband’s name.
- JEJovan EstradaDec 19, 20255.0My company often rents vehicles from this location, all the staff is absolutely wonderful, they are very friendly and helpful every single time we have encountered them. Maddie always greets us with a smile and makes sure we are well taken care of.
- SCShirley CayceDec 7, 20254.0Maybe employees be a little more knowledgeable about vehicles especially to people who aren't too car savvy or techy.
- MEMauriahh EsquivelNov 20, 20251.0Unreliable service and unfair damage claim. I reserved a specific car at the Springdale Enterprise on Sunset, walked 2 miles in the heat to get it, and when I arrived they had nothing—just offered me a minivan and refused to give me a ride home (even though their site says “we’ll pick you up”). I had to walk all the way back, lost a full day of a work trip, and finally rented from the Fayetteville location the next day. Weeks later, I was billed for over $6,000 in “hail damage” that supposedly happened during my rental, even though the car was returned early, clean, and undamaged—with witnesses. Enterprise later sent photos from an off-site inspection done days after return and now has a collection agency chasing me for a $500 “deductible.” Take timestamped photos and videos if you ever rent here—or better yet, rent elsewhere.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Springdale, AR?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs in Springdale, AR.
What are the operating hours for Enterprise Rent-A-Car in Springdale?
Their hours are Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and they are closed on Sundays.
Does Enterprise Rent-A-Car in Springdale offer airport pickup services?
Yes, they provide airport pickup services to make your rental experience more convenient.
How can I make a reservation at Enterprise Rent-A-Car in Springdale?
You can reserve your rental car online via their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/ar/springdale-517l.html
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Are there any discounts available for active military personnel at this location?
Yes, Enterprise Rent-A-Car in Springdale offers discounts for active military members.
Which language is primarily spoken at Enterprise Rent-A-Car in Springdale?
English is the primary language spoken at this location.
What nearby places can I visit after renting a car from Enterprise in Springdale?
After renting a car, you can visit nearby places like Plush Beauty House for spa services or Domino's Pizza for a quick meal.
Is there a convenient gas station near Enterprise Rent-A-Car in Springdale?
Yes, E-Z Mart, which offers gas, convenience store items, and a car wash, is located nearby for your convenience.
What nearby services are available if I need phone or mobile device support after picking up my rental?
Nearby Boost Mobile and NWA Cell Phone Repair provide mobile phone sales and repair services if needed.