Enterprise Rent-A-Car

4.0
413 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Springdale, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Springdale location today.

Location

Enterprise Rent-A-Car
2125 West Sunset, Springdale, AR
72762, United States

Hours

Reviews

4.0
413 reviews
5 stars
268
4 stars
39
3 stars
19
2 stars
10
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, contributing to a positive rental experience.

Cleanliness

Several reviews noted that the rental cars were clean and well-maintained, although there were some complaints about specific vehicles being dirty.

Reservation Issues

Multiple customers reported problems with reservations, including not having the reserved vehicle available and issues with payment methods.

Efficiency

While many customers appreciated the quick and efficient service, some experienced long wait times and poor communication during busy periods.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent interactions while others faced significant frustrations.
  • DR
    denna reed
    3 days ago
    1.0
    Enterprise in Springdale is not recommended unless you live in Arkansas. Out of state and NO credit card NO Rental. Even though My Visa debit could cover rental and deposit. I'm a 55 year old woman and a member of enterprise and never had so much trouble in my life. And I need to leave for funeral. Mad and disappointed
  • ME
    Mauriahh Esquivel
    4 days ago
    1.0
    Unreliable service and unfair damage claim. I reserved a specific car at the Springdale Enterprise on Sunset, walked 2 miles in the heat to get it, and when I arrived they had nothing—just offered me a minivan and refused to give me a ride home (even though their site says “we’ll pick you up”). I had to walk all the way back, lost a full day of a work trip, and finally rented from the Fayetteville location the next day. Weeks later, I was billed for over $6,000 in “hail damage” that supposedly happened during my rental, even though the car was returned early, clean, and undamaged—with witnesses. Enterprise later sent photos from an off-site inspection done days after return and now has a collection agency chasing me for a $500 “deductible.” Take timestamped photos and videos if you ever rent here—or better yet, rent elsewhere.
  • HH
    Holly
    Nov 15, 2025
    5.0
    Staff was friendly, car selection was not great but my rental got me where I needed to go. However, Clarence, the shuttle driver was awesome! Prompt, safe and courteous, he is also a great conversationalist. That kind man deserves a raise!
  • CC
    Candace
    Nov 8, 2025
    5.0
    Maddie and Caleb are always here to make you feel comfortable, happy, and to keep a big friendly smile on your face. Everytime I need a vehicle either for a week or for a day, I feel secure knowing they are here to help me every step of the way. They ensure quality and safety to every individual they assist. Thank you both for caring about my safety and happiness as well as others. Happy holidays and God bless you 🙏😎🙏
  • FC
    Floyd Crouch
    Oct 30, 2025
    1.0
    This place. Really? Lit down a military veteran told him he could come pick up a vehicle up at 11. He had to leave out by 1 o'clock to go 4 hours. South and Arkansas and they did not have his vehicle. Now they're having him drive one of their rental vehicles to XNA airport in order to pick up the vehicle that he was promised what a sad place. The guy Clarence inside the place needs a new job. Maybe at Burger King somewhere because that's what he was good for setting on his butt. And eating.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Springdale, AR?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs in Springdale, AR.

What are the operating hours for Enterprise Rent-A-Car in Springdale?

Their hours are Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and they are closed on Sundays.