Question 1

How much is an oil change?

Accepted Answer

Great question, so oil change prices vary and are based on the oil capacity of the engine. Our Full-Synthetic oil change prices start @ $49.99 which is for a 4qt capacity engine. Diesel oil changes start at $99.99

Question 2

Do you perform vehicle inspections?

Accepted Answer

Yes! We can perform a multi-point vehicle inspection at NO CHARGE! The inspection covers any leaks, loose steering / suspension parts, maintenance required, filter condition, all exterior lights and more! This also includes topping off your washer fluid and tire pressures for FREE! If there is anything we find needing addressed we will be sure to bring it to your attention.

Question 3

Will my vehicle drive straight with no pull after a wheel alignment?

Accepted Answer

Yes! However, there are occasionally outside reasons for the wheel alignment to not correct the pull, tire wear or steering wheel not being centered. Such as component failure like worn shocks or tire issues. If in the circumstance it does not, THERE IS A REASON. We will always ALWAYS communicate with you and inform you of why that is, and what can be done to correct it.

Question 4

How do I know if I need an alignment?

Accepted Answer

There are a few different reasons actually. The most common issue would be if the vehicle seems to pull or if the steering wheel is off-center. Another indication would be if abnormal tire wear is noticed. A wheel alignment could be needed OR it is possible for another type of issue to be present such as worn components or poor tire quality even. Also it is an industry standard to have a wheel alignment after new tires are installed.

Question 5

My vehicle is shaking when I'm driving down the road, do I need a wheel alignment?

Accepted Answer

No, vibrations while driving will never be corrected with an alignment. Vibrations while driving highway speeds are most commonly caused from wheel and tire balance issues. There are also other areas of the vehicle that can cause vibrations while driving like driveline issues or drivetrain problems.

Question 6

What services do you offer?

Accepted Answer

We perform automotive repairs on almost every area on your vehicle, such as, Wheel Alignments, Brakes, Steering and Suspension Repairs, A/C and Heat, Maintenance, Leak Repairs, CV Axles, Transmission Flush, Fuel Service, Engine Replacement, Engine Diagnosis

Question 7

Is there a warranty with vehicle repairs?

Accepted Answer

YES! We are so proud to offer a 3 Year 36,000 Mile Parts and Labor Warranty. Isn't that incredible! There are some exclusions so feel free to check with us on any questions you may have about the warranty before or after repairs.

Question 8

How long does an oil change or alignment usually take?

Accepted Answer

An oil change with inspection should take right at 30-45 minutes to complete. A wheel alignment should take about an hour, sometimes less sometimes more depending on how many adjustments are needed. These estimated times are based on an appointment type of visit.

Question 9

Do I have to make an appointment?

Accepted Answer

Not necessarily, however wait times will vary based on our schedule for the day. We recommend an appointment but it's not mandatory.

Question 10

Is there a waiting room?

Accepted Answer

Yes! We have a climate controlled waiting area with free WiFi, stocked with refreshments and snacks.

SS Alignments & Auto Repair

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