Business Details
About
Auto Repair ShopAuto MaintenanceAuto Air Conditioning ServiceBrake ShopOil Change Service StationEngine Rebuilding Service
SS Alignments & Auto Repair provides auto repair services, including full diagnostics and maintenance packages in Siloam Springs, AR.
Details
- Wheelchair accessible entranceAvailable
Location
SS Alignments & Auto Repair
1700 Southpointe St, Siloam Springs, AR
72761, United States
Hours
Reviews
4.9
141 reviews
5 stars
135
4 stars
3
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by the staff, particularly Dillon.
Quality of Work
The business received high marks for the quality of repairs and services, including alignments and window tinting, with many customers expressing satisfaction with the results.
Affordability
Many reviews highlighted the reasonable pricing and fair estimates, with customers appreciating the lack of unnecessary upselling.
Efficiency
Customers noted the quick turnaround times for services, often being able to get in and out promptly.
Trustworthiness
The shop was frequently described as honest and reliable, with several customers emphasizing their positive experiences and willingness to recommend the business.
- CSCarlene SchwartzNov 12, 20255.0Friendly and reliable service!
- MMmakenzieNov 11, 20255.0super helpful and friendly!! i’ll definitely be back in the future.
- APangela pierceSep 5, 20255.0Replaced tinting at an amazing price! Will recommend them
- EEelyse estepJul 26, 20255.0kevin at the front is awesome! great customer service! easy to talk to & super helpful. service was great, fast, and affordable! idk who my tech was, but they did a great job as well! they even brought me out to show/explain the problem. thank yall!
- PGPaul GivensJul 7, 20255.0Dillon and the men at SS Alignments have done it again. Fast reliable service with fair upfront pricing. If I had a complaint, (which I don't) it would be you need to schedule your appointment. They are very popular and busy.
Frequently Asked Questions About SS Alignments & Auto Repair
How much is an oil change?
Great question, so oil change prices vary and are based on the oil capacity of the engine. Our Full-Synthetic oil change prices start @ $49.99 which is for a 4qt capacity engine. Diesel oil changes start at $99.99
Do you perform vehicle inspections?
Yes! We can perform a multi-point vehicle inspection at NO CHARGE! The inspection covers any leaks, loose steering / suspension parts, maintenance required, filter condition, all exterior lights and more! This also includes topping off your washer fluid and tire pressures for FREE! If there is anything we find needing addressed we will be sure to bring it to your attention.
Will my vehicle drive straight with no pull after a wheel alignment?
Yes! However, there are occasionally outside reasons for the wheel alignment to not correct the pull, tire wear or steering wheel not being centered. Such as component failure like worn shocks or tire issues. If in the circumstance it does not, THERE IS A REASON. We will always ALWAYS communicate with you and inform you of why that is, and what can be done to correct it.
How do I know if I need an alignment?
There are a few different reasons actually. The most common issue would be if the vehicle seems to pull or if the steering wheel is off-center. Another indication would be if abnormal tire wear is noticed. A wheel alignment could be needed OR it is possible for another type of issue to be present such as worn components or poor tire quality even. Also it is an industry standard to have a wheel alignment after new tires are installed.
My vehicle is shaking when I'm driving down the road, do I need a wheel alignment?
No, vibrations while driving will never be corrected with an alignment. Vibrations while driving highway speeds are most commonly caused from wheel and tire balance issues. There are also other areas of the vehicle that can cause vibrations while driving like driveline issues or drivetrain problems.
What services do you offer?
We perform automotive repairs on almost every area on your vehicle, such as, Wheel Alignments, Brakes, Steering and Suspension Repairs, A/C and Heat, Maintenance, Leak Repairs, CV Axles, Transmission Flush, Fuel Service, Engine Replacement, Engine Diagnosis
Is there a warranty with vehicle repairs?
YES! We are so proud to offer a 3 Year 36,000 Mile Parts and Labor Warranty. Isn't that incredible! There are some exclusions so feel free to check with us on any questions you may have about the warranty before or after repairs.
How long does an oil change or alignment usually take?
An oil change with inspection should take right at 30-45 minutes to complete. A wheel alignment should take about an hour, sometimes less sometimes more depending on how many adjustments are needed. These estimated times are based on an appointment type of visit.
Do I have to make an appointment?
Not necessarily, however wait times will vary based on our schedule for the day. We recommend an appointment but it's not mandatory.
Is there a waiting room?
Yes! We have a climate controlled waiting area with free WiFi, stocked with refreshments and snacks.
How much does an oil change cost at SS Alignments & Auto Repair?
Oil change prices vary based on engine oil capacity. Full-Synthetic oil changes start at $49.99 for 4qt capacity engines. Diesel oil changes start at $99.99.
Do you offer vehicle inspections and are they free?
Yes, we perform multi-point vehicle inspections at no charge, including checks for leaks, steering/suspension parts, filter condition, exterior lights, and topping off washer fluid and tire pressure for free.
Will a wheel alignment at your shop correct vehicle pulling or steering wheel off-center issues?
Yes, generally a wheel alignment corrects pulling and steering wheel alignment, but sometimes other factors like worn shocks or tire problems may affect this. We'll communicate any issues and solutions clearly.
What automotive services are available at SS Alignments & Auto Repair?
We offer alignments, oil changes, brake services, filter replacements, engine repairs, A/C and heat repairs, electrical repairs, suspension repairs, transmission services, tire rotations, maintenance packages, and diagnostic services.
Is there a warranty on vehicle repairs done at your shop?
Yes, we provide a 3 year/36,000 mile parts and labor warranty with some exclusions. Please check with us for details on warranty coverage before or after repairs.
What are your operating hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays like Thanksgiving and Christmas.
Do I need to make an appointment for service?
Appointments are recommended to minimize wait times but are not mandatory. Walk-ins are welcome however wait times may vary.
What payment options do you accept?
We accept American Express, Cash, Discover, MasterCard, and Visa for your convenience.
Is the facility wheelchair accessible?
Yes, our facility has both wheelchair accessible entrances and parking to accommodate all customers.
What nearby places can customers visit before or after their auto service at SS Alignments & Auto Repair?
Customers can visit Siloam Auto Spa LLC for car detailing, Urban Escape Day Spa for relaxing massages and skin care, or enjoy activities at Upward Bound Gymnastics nearby.