Business Details
About
Auto Body ShopAuto Body RepairAuto MaintenanceAuto Detailing ServiceAuto Glass ShopWindshield Repair
At Bob Maloney Collision Center in Springdale, Arkansas, we provide exceptional auto body repair services for all types of vehicles. Our team of certified technicians has over 25 years of experience in the industry, and we use state-of-the-art equipment and the latest techniques to ensure that every repair job meets the highest standards of quality. From collision repair to dent removal, frame straightening, and painting, we offer a comprehensive range of services to restore your vehicle to its pre-accident condition. Our commitment to excellent workmanship, exceptional customer service, and fast turnaround times has earned us a reputation as one of the top auto body repair shops in the area.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Bob Maloney Collision of Siloam
675 East Kenwood Street, Siloam Springs, AR
72761, United States
Hours
Reviews
4.7
111 reviews
5 stars
91
4 stars
12
3 stars
2
2 stars
2
1 star
4
- RHRamon Hong5 days ago5.0The staff is very friendly and professional. The repair are very high quality ,they even help with problems that my vehicle had that I didn’t know about. I will definitely recommend Bob Maloney collision to everyone!
- YLYvonne LarsonJan 1, 20265.0This body shop has the best customer service we have ever had! We will never use another place. My Car looks new again!!!
- RHRebecca L HaysDec 23, 20254.0Very professional and timely manner. Stayed in contact through the entire process.
- TDTravis DurhamDec 18, 20253.0I realized realistically it would take a few weeks to repair the damage done so that was no problem. the staff were nice. What I did not expect was very basic information about the extent they were going to to repaint my car for a softball dent on my rear bumper and a broken taillight. I had to find out from the insurance company that they were repainting basically the whole rear of my car and the roof line to match or blend paint on the car. The car is only a couple years old so I could see if it was a 10 year old car but when the exact paint code can be pulled from the door vin sticker I don't really get it. the paint matches but just saying. they also took the liberty to repaint my mat black spoiler that had a small chip and now I have about a dime size bubble spot on top of spoiler instead of a very small chip in the back end. it's something that I did not notice in the sunlight when I picked up the car until I got the car parked back in my shop at home but you would think this would be something they would catch on final inspection. Overall you could say they tried to go above to make the car look good but I definitely notice where stuff was done and blemishes in the paint. Overall it's just ok. Communication and detailed information was horrible thoe.
- JSJennifer SwansonDec 9, 20255.0They did a great job. Only complaint is they originally told us 3 days for the repairs and it took over a week. But the work they did was wonderful.
Frequently Asked Questions About Bob Maloney Collision of Siloam
What should I do in case I’m in an accident?
Accident scenes can be very shocking, especially right after the impact occurs. Try to remain calm and do the following:
What should I do after an accident?
Here are some tips for dealing with the aftermath of an accident.
1. Do not drive your car if it is unsafe. If you can safely drive your vehicle, bring it to us as soon as possible.
2. If you cannot operate your car, truck or SUV, call us and we can tow your vehicle.
3. Remember that you have the right to go to the repair shop of your choice. Your insurance company or the other drivers insurance cannot require you to go to a particular repair shop.
4. Differences in repair estimates are common. It is your vehicle, you deserve the highest quality repairs. Read the fine print and consider carefully before you accept the lowest repair estimate.
What if my insurance company says I have to get three estimates or that I have to go to another shop and meet with their adjuster?
Tell them NO and you are dropping your car off at the shop of your choice to get repaired and the adjuster can inspect your car there with the bodyshop manager. It is your car and you have the right to get your car fixed where you want. We work for you, not the insurance company.
Can you communicate with my insurance company to work out the details?
Absolutely. We take care of the estimate and notify you when the vehicle can go in for service. Most times, the insurance company will pay us directly so you don’t have to worry about payment. You will likely have to pay a deductible depending on your insurance. Contact us today to learn more about the process.
I need my car back ASAP. How can you get me back on the road?
Once we write your estimate, it is approved and you authorize us to begin work, we will set up a time line and let you know when your vehicle will be ready. It may take a few days in order to deliver the best work. If you need to get back on the road before then, we will be happy to set up a rental car for you, and in many cases can communicate with your insurance company to handle the payment.
How do I know that I am getting the best service?
We know what we’re doing and consistently offer the very best customer service. Our technicians also continue their education in the automotive arena, consistently learning about the latest innovations in body repair. The technicians here are I–CAR trained and ASE Certified. These credentials ensure that you get quality repairs by knowledgeable automotive professionals.
Do you charge for estimates?
No. We provide free estimates as a courtesy to our customers.
Do I need to make an appointment for an estimate?
Estimates are written during normal shop hours. While an appointment is not required, it is a good idea to check ahead. You can get an online estimate on our website https://bobmaloneycollision.com/
Are the repairs guaranteed?
Yes. We provide a written guarantee of workmanship and a lifetime warranty on all auto body repairs and painting.
What services does Bob Maloney Collision of Siloam offer?
We provide auto body repair, paintless dent repair, towing, auto body refinishing, and auto glass repair and replacement services.
Do you offer free estimates for repairs?
Yes, estimates are provided free of charge as a courtesy to our customers.
What should I do immediately after an accident?
Try to remain calm, do not drive your car if it is unsafe, and bring it to us as soon as possible. If the vehicle cannot be driven, call us for towing.
Can Bob Maloney Collision communicate with my insurance company?
Yes, we handle the estimate and communicate with your insurance company on your behalf. Typically, insurance pays us directly; you'll need to pay your deductible if applicable.
Are repairs guaranteed at Bob Maloney Collision of Siloam?
Yes, we provide a written workmanship guarantee and a lifetime warranty on all auto body repairs and painting.
What are your operating hours?
We are open Monday through Thursday from 7:30 AM to 5:30 PM, and Friday from 7:30 AM to 11:30 AM. We are closed on Saturdays and Sundays.
Do I need to make an appointment for an estimate?
Appointments are not required but recommended. Estimates are written during normal shop hours and you can also request an online estimate via our website.
Is Bob Maloney Collision of Siloam accessible to people with disabilities?
Yes, we have wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
What nearby automotive services are available around Bob Maloney Collision of Siloam?
Nearby you can find Siloam Collision Center for additional auto repair, Downtown Towing for roadside assistance and towing, and Rockin Tires for tire sales and repairs.
Are there dining options near Bob Maloney Collision of Siloam?
Yes, after your service you can visit Eureka Pizza or Pizza Hut for a quick meal nearby.
If I need a rental vehicle, is there a nearby option?
Yes, U-Haul Neighborhood Dealer and Corner Rental are nearby for truck and vehicle rentals which may be helpful during your repair period.