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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.8
(226 reviews)

Business Details

2204 E Race Ave, Searcy, AR
72143, United States
(501) 268-6099
https://www.enterprise.com/en/car-rental/locations/us/ar/searcy-517e.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Searcy, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Searcy location today.

Location

Enterprise Rent-A-Car
2204 E Race Ave, Searcy, AR
72143, United States

Hours

Reviews

3.8
226 reviews
5 stars
138
4 stars
21
3 stars
8
2 stars
6
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff praised for their helpfulness while others were described as rude and unprofessional.

Reservation Issues

Frequent complaints about unfulfilled reservations, with customers often arriving to find no vehicles available despite prior confirmations.

Staff Performance

Some employees received high praise for their professionalism and empathy, while others were criticized for poor attitudes and lack of customer care.

Overall Experience

Customers expressed frustration with the overall experience, citing issues with communication, availability, and service quality.
  • SF
    Susan Fletcher
    Feb 26, 2026
    1.0
    No competition so forced to use them during auto repair. Refused to provide information about vehicles available for rental over the phone and none were available for several days during the time I needed to rent. Did not return calls.
  • AM
    Amber Mathis
    Feb 18, 2026
    5.0
    Excellent service
  • CC
    Curt
    Feb 2, 2026
    1.0
    Enterprise Searcy, Arkansas location: Location did not answer phone. Didn't have needed paperwork when I got there, that I could've had if they'd have answered. Pretty sure the salesman stood in the way, hiding a dent in the door. I finally did see it and got a pic. Got pic of scratched up nose piece too. Was told the fuel was full, it was on fumes. Got a pic of that too. I got a greasy felling dealing with them. Won't be back.
  • WS
    William Stapler
    Jan 23, 2026
    5.0
    Nice friendly staff , fast and efficient
  • CM
    Codie McAllister
    Jan 21, 2026
    5.0
    Amazing service. Highly recommend.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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