Pilot Travel Center

4.0
1633 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Russellville, AR! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
215 AR-331 N, Russellville, AR
72802, United States

Hours

Reviews

4.0
1,633 reviews
5 stars
740
4 stars
436
3 stars
243
2 stars
87
1 star
127

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many customers praised the cleanliness of the bathrooms and showers, there were also numerous complaints about unclean facilities and a lack of proper maintenance.

Customer Service

Customer service experiences varied widely; some staff were noted for being friendly and helpful, while others were described as rude and inattentive.

Shower Facilities

Shower facilities received mixed reviews, with some customers appreciating their cleanliness, while others reported issues with low water pressure and unclean conditions.

Parking Availability

Parking availability was generally viewed positively, with many customers noting ample space for trucks, although some mentioned congestion in fuel lanes.

Food Options

Food options were a point of contention, with some customers enjoying the offerings from Subway and Wendy's, while others complained about slow service and limited availability.
  • DO
    David Oppelt
    Nov 4, 2025
    1.0
    Pilots are lousy
  • LA
    Lene't Adams
    Oct 18, 2025
    5.0
    This Pilot is a favorite stop, I come down this way at least once a year, sometimes more. The store, fuel Island lanes, parking lot and showers have always been clean. The staff is friendly and helpful, the manager Jay is a really nice guy. There's a shopping plaza across the street that has a PetSmart, TJ Maxx, Hobby Lobby, Five Below and JCPenney. There's a Walmart just under a mile away. The Pilot has Wendy's and Subway but there's a Chick-fil-A and McDonald's across the street. Plus, I have always been able to find a parking spot!
  • MB
    Mick Burgess
    Oct 18, 2025
    5.0
    It was good
  • AC
    Ankush Chaudhary
    Sep 25, 2025
    3.0
    Stop for quick 🚿 but experience very bad no proper management of towels nd shortage of towels also in shower section parking good but fuel lane very congested
  • CR
    Cristian Ruiz
    Aug 27, 2025
    1.0
    Personal malo siempre tiene todos los baño sucio no los limpia para tener disponibilidad y mira que ocupa baño y se hace tonto

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.