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Pilot Travel Center

4.0
(1643 reviews)

Business Details

215 AR-331 N, Russellville, AR
72802, United States
(479) 967-7414
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Russellville, AR! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
215 AR-331 N, Russellville, AR
72802, United States

Hours

Reviews

4.0
1,643 reviews
5 stars
744
4 stars
439
3 stars
243
2 stars
88
1 star
129

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the bathrooms and showers, although some reported issues with maintenance and cleanliness in certain areas.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were noted for being rude or inattentive.

Parking Issues

Several reviews highlighted concerns about parking availability and management, with some drivers frustrated by charges for overnight parking.

Food Availability

Customers expressed dissatisfaction with the availability of hot food options and the quality of food service, particularly at Wendy's.

Fuel and Services

There were complaints about fuel availability and pump issues, with some customers recommending alternative truck stops.
  • CC
    Calvin
    1 day ago
    5.0
    Good people working here. Sleeping well many spot nice shower
  • KH
    Kevin Higgins
    Feb 21, 2026
    1.0
    Stopped in around midnight and ask about getting some rest in parking lot and was informed they charge for parking. Keep in mind I drive a sprinter van not a tractor trailer. The girl at counter informed me that she knew what a sprinter van was and that they charge for overnight parking . It doesn't matter if its a box truck, sprinter van, pickup truck , car or minivan. We'll your business just lost a $17 shower purchase, $60 full up and $20 in the morning for snacks and drinks. This is the first Pilot Travel Center that I have come across in the past 9 months that charge you for regular vehicle overnight parking. The other that used to charge have stopped due to Pilot corporate policy. This place ain't nothing but a racketeering business. GO TO THE FLYING J ACROSS THE HIGHWAY , THEY DONT CHARGE FOR OVERNIGHT PARKING AND ARE CONSIDERATE OF THE FACT SOMEONE HAS BEEN DRIVING ALL DAY AND NEEDS SOME OVERNIGHT REST. I will be calling the store manager in the morning and complaining how they treat Professional OTR drivers along with calling Pilot Corporate Offices Monday morning to voice my EXTREME DISPLEASURE IN THIS STORE.
  • DL
    Dave Ledet
    Feb 4, 2026
    5.0
    Always use this location as a stopping point because of the cleanliness and customer service. Today Ms Susan proved just that. Thank you.
  • DB
    Dylan Blackburn
    Jan 26, 2026
    2.0
    Think we can safely say, pilot is not reliable when it comes to fuel in bad weather. Every truck stop for over a thousand miles so far does not have any fuel. Loves will always be a truckers friend through thick and thin.
  • BP
    Ben1 Productions
    Jan 16, 2026
    4.0
    The Pilot is great! Available parking, clean showers and a very friendly staff!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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