Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Customers frequently reported poor wash quality, with many stating their cars remained dirty after service.
Staff Performance
While some staff members, particularly Amber and Nick, received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of assistance.
Value for Money
Many customers felt that the prices charged did not reflect the quality of service received, leading to dissatisfaction and comparisons to competitors.
Operational Issues
Several reviews highlighted problems with equipment, such as broken vacuums and ineffective wash machines, as well as inconsistent service hours.
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Kellie Crumbliss
Feb 3, 2026
1.0
I used the drive thru car wash. I paid extra for the ceramic coating. The machine only squirted on 1/2 the vehicle. The dryers were very very brief! And the back of my car - window and back hatch weren't even touched by the scrub brushes. The vacuums didnt reach fully into the very back of my car even tho I was pulled all the way to the curb. I have a small SUV. They do have lots of towels tho.
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Alex Lopez
Feb 1, 2026
1.0
Drove all the way across town to get a car wash currently waiting for my refund
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Kaitlin Avila
Jan 22, 2026
5.0
Amber is awesome! She is so helpful and pleasant. Love the car washes and vacuums here on Walnut!
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Ashley MDK
Jan 5, 2026
1.0
The back of my car is still dirty after passing for a $30 car wash!!! Vacuum was broken no towel for wiping down the inside of your car. I absolutely recommend Club car wash after this. First time I've came to ZIP only because it's close to my new house. I'll definitely travel the 15 miles to go to Club car wash at least I'll have a clean car.
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Ashley Slocum
Dec 17, 2025
3.0
So far service has been so/so. I have went when they were “open” but the doors were shut. When contacting via the website I was advised even if the doors are shut they are open. The last time I went and the doors were shut during their hours of operation two employees who were cleaning out the trash cans never came up to assist so I assumed they had already closed earlier than their hours stated they were open. I have the monthly subscription and got it for 1/2 off so the cost right now is appropriate for what I am getting as long as they are open their posted hours.