Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Customers frequently reported poor service quality, including ineffective washes and unresponsive staff.
Staff Performance
While some employees like Amber and Nick received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of assistance.
Value for Money
Many customers felt that the car wash did not provide good value for the price, with several stating that their cars remained dirty after washes.
Operational Issues
Customers experienced issues with equipment, such as broken vacuums and inconsistent wash quality, leading to dissatisfaction.
AM
Ashley MDK
Jan 5, 2026
1.0
The back of my car is still dirty after passing for a $30 car wash!!! Vacuum was broken no towel for wiping down the inside of your car. I absolutely recommend Club car wash after this. First time I've came to ZIP only because it's close to my new house. I'll definitely travel the 15 miles to go to Club car wash at least I'll have a clean car.
HN
Heather Nevarez
Dec 20, 2025
2.0
Got the basic wash. Expensive and it did not clean any of the rear window or back side of the vehicle. Had to clean it myself later. Don't recommend this car wash.
AS
Ashley Slocum
Dec 17, 2025
3.0
So far service has been so/so. I have went when they were “open” but the doors were shut. When contacting via the website I was advised even if the doors are shut they are open. The last time I went and the doors were shut during their hours of operation two employees who were cleaning out the trash cans never came up to assist so I assumed they had already closed earlier than their hours stated they were open. I have the monthly subscription and got it for 1/2 off so the cost right now is appropriate for what I am getting as long as they are open their posted hours.
LP
Lily Payne
Dec 5, 2025
5.0
Amber is always very sweet when I stop by always welcoming with a warm smile!
RD
Randy Duarte (Randy duarte)
Nov 21, 2025
5.0
Amber helped me get a new tag after i lost my original. Fantastic service