Business Details
About
Chevrolet Dealer
For over 60 years, Russell Chevrolet has proudly served as a family-owned cornerstone of the community, with a rich history dating back to 1963. As a premier Chevrolet dealership in North Little Rock, AR, we ensure a personal touch with a third-generation Russell family member overseeing daily operations and a dedicated staff, many of whom have been with us for more than 10 years. Our commitment to quality has earned us the General Motors Chevrolet Mark of Excellence award multiple times, plus our service is backed by ASE-certified technicians using the most advanced equipment GM offers. From our technologically sophisticated body shop to one of the largest GM parts inventories in Arkansas, we are fully equipped to handle all your automotive needs.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
817 reviews
5 stars
675
4 stars
59
3 stars
25
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to ensure a positive experience.
Sales Experience
Overall, customers reported a smooth and pressure-free car buying process, with several sales representatives receiving specific commendations for their professionalism and support.
Service Department
While some customers had positive experiences with quick and efficient service, others expressed frustration with unresolved issues and perceived incompetence in repairs.
Mixed Reviews on Trustworthiness
There were contrasting opinions regarding trust in the service department, with some customers feeling misled about repairs and costs, while others had long-standing positive relationships with the dealership.
Follow-Up and Communication
Several reviews noted effective communication and follow-up from sales staff, contributing to a sense of care and customer focus.
- NTNick TateNov 16, 20255.0They were able to get me in promptly and get it serviced before an upcoming trip. Quick turnaround without any issues. Will be servicing here again.
- BIBouziar ImaneNov 3, 20255.0I had a great experience
- KHKimberly HairstonOct 17, 20255.0Russell Honda has the very BEST service department! Russell Chevrolet great mechanics
- CJChristopher JacksonOct 16, 20255.0It was great, treated me like family
- SSShannan StewartOct 1, 20255.0This is the only place I will go to buy a car. Thomas Negus was very helpful in selling me my vehicle, but the all stars have been Mike Fuller and Chris Ray who have helped me maintain my vehicle. They always take very good care of me when I come in and it eases the pressure and hassle. I get in and get out without a problem.