Business Details
About
Chevrolet Dealer
For over 60 years, Russell Chevrolet has proudly served as a family-owned cornerstone of the community, with a rich history dating back to 1963. As a premier Chevrolet dealership in North Little Rock, AR, we ensure a personal touch with a third-generation Russell family member overseeing daily operations and a dedicated staff, many of whom have been with us for more than 10 years. Our commitment to quality has earned us the General Motors Chevrolet Mark of Excellence award multiple times, plus our service is backed by ASE-certified technicians using the most advanced equipment GM offers. From our technologically sophisticated body shop to one of the largest GM parts inventories in Arkansas, we are fully equipped to handle all your automotive needs.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
830 reviews
5 stars
686
4 stars
60
3 stars
25
2 stars
14
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist throughout the buying and service processes.
Sales Experience
Many reviews noted a smooth and pressure-free car buying experience, with specific sales representatives receiving commendations for their knowledge and support.
Service Quality
The service department received positive feedback for quick turnaround times and effective problem resolution, although some customers reported unresolved issues after service visits.
Mixed Experiences
While many customers had positive interactions, there were notable complaints regarding specific staff members' behavior and service quality, indicating inconsistency in customer experiences.
- KFKathy Finley2 days ago5.0Took car for oil change and tire rotation. Pleased with service and convenience of appointment date and time.
- KSKim SpearsDec 10, 20255.0Sam listened well then ensured the great mechanic team addressed all of my concerns. They even found a problem that others have missed! Will be back again when I'm in the area as this group does good work.
- EHEarle HunterDec 5, 20255.0Great customer service and always very knowledgeable of your vehicles service.
- RHRonnie HintonDec 3, 20255.0Sam my rep treated me with a 5 star service. I really appreciate the service I received from him and Russell Chevrolet thank you!!
- MOMichael OrrDec 2, 20254.0My sales representative, Mike Wolfe, and the service writer, Chris, did an outstanding job and made my visit virtually seamless. I highly recommend Russell Chevrolet for your next automotive needs.