Mark McLarty Ford

Reviews

• KS

  Kally Smith

  2 days ago
  4.0
  I had a great experience at McLarty Ford in NLR thanks to Josh Goffey, Carlos, and Kevin in Finance. Their customer service and support throughout the process really stood out. I’d rate the dealership 4 out of 5 stars. There are a few areas that could use improvement, and I was able to share that feedback during my visit. If you’re in the market for a new vehicle, I highly recommend reaching out to Josh G!
• HH

  Herb Hutchinson

  2 days ago
  1.0
  Purchased a Tundra from them a month ago. Called the last two weeks trying to get paperwork and no phone call back. Asked the financial manager for a phone number to call for my tag since I purchased car in Oklahoma. They don’t do what is promised or return phone calls. Horrible customer service after the sale.
• JJ

  J

  Feb 25, 2026
  1.0
  The first thing they're going to do is try to tell you anything to get you down there. Then they're going to stall you and run around like they're doing a bunch of business and they're not. These people play their customers as fools And they do it with everybody. I do not and would not recommend this dealership. And if anyone else feels the way I do please feel free to add on.
• RF

  Rocky Fawcett

  Feb 23, 2026
  1.0
  Buyers BEWARE! Bait and switch tactics. My wife and I found a vehicle on the McClarty website that was what we were looking for and by todays standards priced reasonably. I called and spoke to a salesperson and asked the usual questions. I live 3 hours away and told him that we would not be able to come look at the vehicle (this was on a Friday) until Monday. I asked and he agreed to send me a video walkaround of the vehicle. We texted back and forth multiple times with me asking questions and him providing the answers. By afternoon we decided we wanted to put money down on the vehicle so they would hold it until Monday when we could get there to look at the vehicle in person. In the process of getting that started he mentioned the "out the door price" and I was just thinking the normal fees that are charged like "document fees" and other incidentals.. He then quoted me a price of almost $3000 more dollars that the advertised price. He said that was because it was "Gold Certified". I asked what all that covered and he explained that most of it was more warranty. At that point I told him that I did not want that because there was plenty of factory warranty left on the vehicle. He then proceeded to tell me that once that "put that on there" they "could not take it off". I asked where on their webpage for that car where it said anything about that and he told me "it's kinda in the fine print at the bottom". I looked all the way at the bottom and saw what he was talking about but NOWHERE on there did it list a dollar amount that would be charged. I was really put out with the whole process at that time and he explained that he would "really fight form you" to get the deal done. I told him that I wanted to speak to the sales manager and he did not need to call me back. I did not hear from him until after 4:30 that afternoon when the salesperson called back and said the sales manager was in a meeting the door was open and it shouldn't take very long and he would call me immediately and then hand his phone to the sales manager. That never happened. Nobody called on Saturday so the following Monday morning I called back and left word (voicemail) for the sales manager to call me back which also has not happened. I will NEVER go back to McClarty for anything and I caution anyone that does. It's also kinda funny that this morning (Monday after the incident on Friday) that their website now lists the car at the "out the door" price from Friday. Very deceptive tactics and from what I see from other reviews this bait and switch must be a common practice there.
• AR

  Andrew Rock

  Feb 21, 2026
  1.0
  Went to this dealership to plan on potentially test, driving a car to get a sense of whether it was worth it or not as I pulled into the driveway there there were at least 3 to 6 people in the parking lot waving and directing me rather aggressively, which was very intimidating and I felt inappropriate for that type of business so I turned around and left this on that I probably won’t be purchasing the vehicle client in mind and will be pursuing either another dealership or another brand entirely

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