Enterprise Rent-A-Car

3.8
583 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

291 Newman Dr, North Little Rock, AR
72117, United States
(501) 791-9942
https://www.enterprise.com/en/car-rental/locations/us/ar/little-rock-sherwood-5172.html
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About

Car Rental AgencyVan Rental
Need a rental car in North Little Rock, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Little Rock Sherwood location today.

Location

Enterprise Rent-A-Car
291 Newman Dr, North Little Rock, AR
72117, United States

Hours

Reviews

3.8
583 reviews
5 stars
336
4 stars
69
3 stars
25
2 stars
14
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported unprofessional behavior and poor communication, particularly regarding reservations.

Reservation Issues

Numerous customers experienced problems with their reservations, including not receiving the vehicles they booked and last-minute cancellations.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving clean cars while others reported issues such as dirty interiors and mechanical problems.

Staffing Problems

Several reviews highlighted understaffing and long wait times, leading to frustration among customers trying to get assistance.

Overall Experience

The overall sentiment was mixed, with some customers expressing satisfaction with their rentals while others vowed never to return due to negative experiences.
  • DP
    Deborah Pearson
    Nov 15, 2025
    5.0
    The VERY BEST CAR RENTAL SERVICE IN THE CENTRAL ARKANSAS AREA, no one even comes close to them. I am specifically talking about the Enterprise on Newman Rd in NLR. They are always looking for ways to help and mage ur experience better and they seem to always outdue themselves each visit!
  • DW
    Daisy Woods
    Nov 14, 2025
    5.0
    The customer service on Landers Road. North Little Rock Arkansas is Awesome
  • ZR
    Zoe Richardson
    Nov 13, 2025
    5.0
    My rental experience was great. They picked me up from the dealership and drove me back after my car was fixed. They were courteous and friendly
  • TH
    Tony Hopson
    Nov 11, 2025
    5.0
    The counter clerks at both pick up and return were over and above pleasant.
  • AP
    Angela Peterson-Hart
    Oct 21, 2025
    1.0
    I was not pleased. This was my first time renting & they disappointed me & almost ruined my trip. I booked 3-4 weeks in advance. They even called in between to make sure I still wanted the rental. They called me at 6:40p the night before I was to pick up the next morning at 7:30a to say, “We’re sorry, we don’t have a car for you” You didn’t know that hours ago?? They waited until ALL RENTAL places had closed up for the day, before calling me. I was extremely upset & I got no rest the night before having to drive to my destination because I was worried about my transportation. This was very unprofessional. And I understand that issues happen, but notify the customer long before, so that we are allowed the opportunity to make other arrangements. I was angry & frustrated.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in North Little Rock, AR?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.

Where is the Enterprise Rent-A-Car location in North Little Rock?

The location is at 291 Newman Dr, North Little Rock, AR 72117, USA.