Enterprise Rent-A-Car

3.8
590 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in North Little Rock, AR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Little Rock Sherwood location today.

Location

Enterprise Rent-A-Car
291 Newman Dr, North Little Rock, AR
72117, United States

Hours

Reviews

3.8
590 reviews
5 stars
342
4 stars
69
3 stars
25
2 stars
14
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Andrew and Chantal for their exceptional service.

Reservation Issues

Numerous reviews indicated problems with honoring reservations, including customers being informed last minute that vehicles were unavailable despite prior confirmations.

Cleanliness and Vehicle Quality

While some customers received clean and well-maintained vehicles, others reported receiving dirty cars or vehicles with mechanical issues.

Staffing and Wait Times

Several reviews mentioned long wait times and understaffing, leading to frustration among customers trying to get assistance.

Mixed Experiences

Overall, experiences varied widely, with some customers having great service while others faced significant issues, leading to a lack of consistency in service quality.
  • DN
    DJ Nick at Nite
    Jan 4, 2026
    5.0
    Tre and the extra guy they pulled into working the Sunday shift handled every problem that came up in the most professional manner possible. Great service in the branch.
  • JW
    Judy Wardlaw
    Dec 20, 2025
    5.0
    It was very good. I have no complaints at all. I will always rent from Enterprise.
  • RW
    Rodney Worthen
    Dec 15, 2025
    5.0
    Great service
  • SG
    Sierra Gustafson
    Dec 14, 2025
    1.0
    My mom was in an accident and the insurance company got her a rental car through Enterprise. They tried to convince her to upgrade the car. When she told them she only wanted what the insurance would pay for they told her they didn't have any options and she would need to pay the difference. Didn't provide any solutions for the situation other than paying more. I called later asking for more options once again only providing a solution to pay more. I asked about another enterprise he offered a phone number. I called and after 30 minutes no answer. Will call insurance to find another company to use. It's understandable not having a vehicle especially since they felt like 24 hours was enough time but only providing an option that involves a customer paying more out of their pocket.... Resourceful. 😏
  • JA
    james archie
    Dec 1, 2025
    5.0
    Chantal was life saver @291 Newman ,N.LittleRock,after we left Dallas on our way we got a call stating my reservation would be cancelled because they didn't have any vans at that location in Pine Bluff,Chantal step up and did over and beyond to help me and my family ,and saved our Thanksgiving Trip!! Congratulations Chantal your Awesome,and Very empathetic to your customers!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in North Little Rock, AR?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.

Where is the Enterprise Rent-A-Car location in North Little Rock?

The location is at 291 Newman Dr, North Little Rock, AR 72117, USA.